End Point Engineer (m/f/d) for virtual desktop solutions

Generali Operations Service Platform S.r.l. • Other • Aachen, Hamburg, Köln • 3d ago

The Generali Operations Service Platform (GOSP) supports the Generali Group in optimizing its digital services, its service quality and the creation of synergies. GOSP uses common technology platforms for the Group. As a joint venture partner, Accenture provides expertise to support transformation, innovation and scaling. GOSP develops solutions for digitalization and the introduction of a cloud-centric model. GOSP includes IT infrastructure, procurement, and security operations, among others.

Are you looking for a company that cares about the future of its customers and employees? An employer that promotes diversity, continuous learning and open cooperation? And are you interested in the IT area of infrastructure? Then apply for a job with us!

We provide innovative IT infrastructure services for companies in the international Generali Group. Our core competencies are the development of customer-oriented solutions as well as the stable and efficient operation of IT infrastructure services, i.e. servers, networks, telephony/call centers, workplace environments and mobile solutions.

The unit is responsible for:

Definition of workplace strategy for customers of Region DE and EMEA
Development, configuration and continuous improvement of the core Microsoft-based client-infrastructure for physical and virtual IT-workplaces
Competence Center for Microsoft Office tool suite
Development, configuration and continuous improvement of the Software distribution infrastructure

Your tasks include:

Design, implementation and continuous improvement of the group wide virtual desktop solutions
Management and improvement of the Generali Citrix infrastructure
Build, management and continuous improvement of Generali's new Windows 365 and Azure Virtual Desktop solutions
Last-level support in the workplace environment (for virtual workplaces)
Support and consult customers and projects on workplace solutions
Change implementation in the virtual workplace infrastructure on prem and on (Microsoft) cloud

You have successfully completed an IT degree and/or have many years of professional experience in IT workplace management
You have several years of experience operating large virtual workplace environments with more than 10.000 users
You have deep technical knowledge in workplace management with focus on virtual workplace technologies
You have hands-on experience with Citrix-based infrastructure (PVS, WEM, Netscaler Gateway) and/or MS Azure and MS Intune
You have experience with Microsoft AVD and/or W365
You have deep analytical and conceptual skills as well as a quick perception of complex systems
You are self-sufficient and have a detailed work style with a clear view on priorities
You think and act entrepreneurially
You are enthusiastic about working in a highly committed team in a highly dynamic, international IT environment
As a team player, you can organize assigned tasks by yourself and have experience of working in a complex and international environment
You are fluent in written and spoken German and English (Level B2)