The External Consultant will be responsible for the acquisition of new business clients as well as the maintenance of existing clients. In partnership with an Internal Consultant deliver an exceptional client service to business clients and being a connector and an “enabler” for client’s needs into the other divisions of our client’s Group, for example, Business, Private Bank and Wealth & Investment.
Responsibilities:
Sales and Relationship Management:
- Marketing and sales of all Business Banking products across lending, cash, forex and transactional as per allocated budget
- Develop strong relationships with key stakeholders in the Group to acquire/convert clients (Business, Coverage, Private Banking, and Treasury Sales and Structuring)
- Identifying clients' needs, presenting and implementing these solutions, as well as enabling clients to utilize our client’s digital platforms (online and mobile)
- Driving proactive client contact and managing client expectations
- Attending deal/credit forums with lending product areas when required
- Entertaining of key or potential clients at events
Requirements:
- The incumbent would need to have a Diploma or Degree, and/or FAIS accreditation, with 3 – 5 years' financial services experience in a frontline/similar role (preferably having dealt with business clients with a turnover between R 400 m +
- In-depth understanding of Transactional Banking (Card acquiring, Debit Order collections service, Host to Host, e-Commerce, Forex, Cash Investments)
- The incumbent will need to drive product cross-sell and utilization
- Good understanding and interpretation of Financial Statements