Time left to apply: End Date: November 20, 2024 (6 days left to apply)
Job Requisition ID: R22939
Job Description
Responsible for providing the direction and managing the creative process of a specialist team.
Hello Future Funeral Product Manager,
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our team in FirstRand Life Insurance Products Personal, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
As the Product Manager for the Funeral product, you will have the unique opportunity to take this flagship product to the next level. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
Apply the appropriate business acumen to manage the product portfolio and drive our business aspirations by growing it through various initiatives across the value chain? The role entails end-to-end accountability for all aspects of the funeral products’ value propositions and customer experience.
Business Ownership:
- Defines product objectives and strategy aligned to the overall business strategy.
- Defines, ranks, and prioritizes strategic and tactical initiatives to deliver the business objectives/strategy.
- Drives the delivery of the strategic and tactical initiatives.
- Accountable to grow the product income statement and customer base.
- Ongoing monitoring and tracking of product performance against customer expectations and business strategy.
- Set and maintain customer experience targets in support of the business’ product strategy.
Product Ownership:
- Responsible for market research and analysis.
- Develops and maintains unique Customer Value Propositions (CVPs) and customer journeys based on the understanding of the competitor landscape as well as the target market and their needs.
- Oversees product design, development, and implementation.
- Ensures adherence to legislative/regulatory requirements for all products.
Stakeholder Management:
- Articulate Funeral Product strategies and considerations and represent the product at relevant Exco’s, Manco’s, and approval forums.
- Partner with Channels, SubSegments, Sales teams, and marketing to deliver sales and growth initiatives.
- Guide support functions across the value chain to agreed deliverables and service level agreements (SLAs) to ensure delivery of the expected customer experience, processes, and solutions.
- Provides SME advice/input to the support functions and as required by the business as a whole.
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment.
- Opportunities to innovate.
- Ongoing learning opportunities.
We can be a match if you are experienced in:
- 5 to 7 years’ experience in Retail Banking / Insurance industry or similar environment.
- Having a minimum undergraduate degree with preference for post-graduate qualification.
- Understanding the Funeral Product Market.
Apply now if you are interested in taking the next step. We look forward to engaging with you!
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
20/11/24
Introduce Yourself
Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.
Should you have any queries, please log it via MyQ.
About Us
Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people’s lives, in an authentic, profound, and sustainable way.
#J-18808-Ljbffr
