Business Unit: Discovery Employee Benefits
Function: Administration and Office Support
Business Analyst (Senior)
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Corporate & Employee Benefits
Discovery Corporate and Employee Benefits is the first and only employee benefits provider to shape employee behaviour, creating healthier and wealthier workforces. It is an exciting business to be in as we reimagine the way retirement savings and life insurance are brought to companies and employees.
Key Purpose of the role
The Senior Business Analyst works as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems. Translating those system requirements into functional specifications that are used by developers to craft a technical solution.
Responsible for also translating the business vision into the design and connecting the business model to the systems architecture. The Senior Business Analyst will be assigned to more complex and high-profile projects. Ensure High-Level testing is done against the requirements to make sure that the solution is solving the needs addressed and gathered during the analysis phase.
The Senior Business Analyst is a critical liaison between the Project Manager and the Technical teams and is expected to work across multiple business areas and teams to support the Group’s shared value model. Lead, coordinate and oversee the work of other BA’s as it relates to a specific project. Stand-in for the BA Manager if necessary, in an advisory capacity.
Areas of responsibility may include but not limited to:
Planning
- Participate in high level planning sessions
- Lead the BA effort
- Create a requirements management plan (where required )
- Facilitate the development of a Business Case
- Planning and scoping several inter-related initiatives
Information Gathering
- Interview Stakeholders
- Interview Users
- Identifying and addressing operational, financial and technological risks within the business
Requirements Gathering
- Facilitate requirements gathering sessions
- Document Business Requirements
- Walk-through the Business Requirements with the business
- Verify Requirements
- Finalise and obtain approval of Business Requirements
- Develop Requirements traceability
- Participate in requirement gathering sessions initiated for Group projects
- Review requirement specifications from peers
Functional Requirements
- Joint Application Design (JAD) sessions with technical team to create functional specifications
- Work with the business and technical teams to validate functional specifications
- Finalise and obtain approval of Functional Requirement specifications
- Maintaining, testing and improving business and systems operations
Design
- Translating the business objective
- Use Cases and Scenarios
- Functional Requirements and features required
- Staying close to the design and able to articulate why a particular solution was chosen
- Must have knowledge of how the systems work in order to provide advice on how to correct technology
Communication
- Assist with User guide documentation (where required )
- Publish release notes (where required )
- Provide regular updates to PM on BA deliverables
- Effective communication with the Technical teams
- Building and maintaining relationships with key stakeholders
Personal Attributes and Skills
The successful candidate must demonstrate the following competencies:
- Communication Skills: able to communicate clearly both verbally and in writing.
- Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
- Ability to communicate logically and objectively is essential components of this role.
- Very organised
- Conflict Management
- Expresses opinions, information and key points of an argument clearly.
- Probes for further information or greater understanding of a problem.
- Relates well to people at all levels.
Education and Experience
Qualifications:
- Informatics or Other Relevant Degree
- Advanced UML course, BPMN Course, PM training or qualification
- Certificate in Business Analysis or Advanced Certificate in Business Analysis
Experience:
- More than 4 years’ experience as a Business Analyst
- Business experience & product knowledge advantageous
Technical Skills:
- Project Management, SQL queries, Business Writing Skills, Presentation and Facilitation Skills
- Solution Architecture, Process Mapping, Entity Diagram mapping
- Software testing pack design, functional testing
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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