Senior Manager: Human Capital Strategic Projects
Cape Town, Western Cape, ZA
Provides direction, leads, and manages the development and implementation of a major, high-profile systems oriented technical project, or a family of associated projects, with direct impact on core operations and processes of the University. Directs, coordinates, and/or administratively supervises the activities of an operating unit or implementation team consisting of functional and technical staff to drive business and human capital impact.
You will be reporting into the Executive Head: Human Capital.
- Leads, directs, and coordinates the Human Capital projects and team in the design of the overall project, and in the development of the implementation plan and project timelines.
- Identifies and develops working relationships with affected constituencies at all levels; ensures that constituent representatives are kept appropriately informed of project activities and are encouraged to participate as appropriate.
- Advises process teams representing constituent needs regarding cross-functional considerations, workflow integration and coordination, and optimization of best practices.
- Provides and ensures communication with and between project and constituent management at critical points in the implementation of the project plan.
- Identifies, secures, and coordinates implementation of internal and external resources and expertise as appropriate to achieve project objectives.
- Ensures that projects are proceeding according to timelines, meeting targets and expectations, and adhering to established operating parameters; negotiates changes in project resources as necessary to achieve objectives and timelines.
- Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the goals and objectives of the unit; recruits, trains, oversees, and deploys technical and functional staff as appropriate.
- Oversees the supervision of personnel, which includes work allocation, training, promotion and enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
- Develops and manages operating budgets as appropriate and performs periodic cost and productivity analyses.
- Performs miscellaneous job-related duties as assigned.
- Data acquisition and preparation – acquiring data from various data sources; assessing the integrity and relevance of the data before combining and transforming it into interpretable datasets, reports, and dashboards.
- Reporting – Own, maintain and automate reports/dashboards – deliver ongoing reporting, and ad hoc requests from business.
- Validate, Collaborate & Research - Continuously explore ways to enhance business insights by analysing key profit/cost/process efficiency drivers, key indicators, relationships, and trends. Develop a thorough knowledge of products, systems, platforms and related reporting.
- Creates relationships between business areas, enabling a better understanding of data and project reporting. Sets a standard of reporting used across all centres areas units built on sustainable solutions developed in conjunction with best in class project management standards.
- Collaborates and manages across internal data pillars.
What will make you successful in this role?
- Quality and timeous delivery of monthly reports on projects.
- Automation of standard monthly reporting, and development of new project tracking methodologies.
- Identify and drive efficiency solutions.
- Data analytics to identify trends and support business with insights to drive growth & profitability within Santam Broker Solutions: Operations as well as any other business objectives as required.
Qualification and Experience
- Bachelor’s degree and at least five to seven years of human resources project management experience.
- Budget management 5-7 years experience
- Knowledge and understanding of HR concepts, procedures, and appropriate governance policies.
- Solid public speaking and organizational skills with great attention to detail.
- Great interpersonal skills and experience developing connections within the Human Capital team and with business associates.
- Ability to handle multiple tasks and adjust to changing preferences in a fast-paced environment.
- Show a professional approach while maintaining the confidentiality of sensitive data
- Proficiency in Microsoft Office and PM principals.
Skills
- Analytical and Problem-solving Abilities
- Attention to Detail, Accuracy and Quality Management
- Holistic and Systems Thinking - Creating simplicity from complexity in a structured manner
- Business Insights and Financial Acumen
- Ability to tell a story with data and reports
- Collaborative - build and maintain good internal and external relationships.
- Proactive and Action Orientated
- Pragmatic and systematic
Core Competencies
- Being resilient - Contributing through others
- Collaborates - Contributing through others
- Cultivates innovation - Contributing through others
- Customer focus - Contributing through others
- Drives results - Contributing through others
About The Company
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
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