Reporting into the Data Solutions team, the Business Analyst is responsible for bridging the gap between the Development team and Operational Teams. Working with Operational Teams, the BA will map existing operational processes, understand the requirements of the processes, and identify inefficiencies.
The Development Team defines solutions to increase efficiency and automation. The BA is required to document current and future state processes, work with the Data Solutions team to define solutions, create test plans, engage with and lead Operational teams through test programmes, and track and report progress against the plan. The BA should possess strong analytical skills, strong verbal and written communication skills, be self-driven, and able to work both within a team and independently. This individual will be required to communicate effectively across multiple Operational teams and levels of the organisation.
MAIN DUTIES AND RESPONSIBILITIES
- Collaboration: Work closely with cross-functional teams, including fund accountants and developers, to ensure seamless integration of data solutions.
- Process mapping and requirements gathering: Document and understand current state business processes.
- Process analysis: Analyse existing business processes, identify inefficiencies, and work with the Development Team to define solutions that streamline processes and increase productivity.
- Creating and maintaining documentation: Responsible for creating and maintaining current and future state process flows, requirements documentation, future state end user guides, and efficiency metrics.
- Conducting feasibility studies: Assisting with conducting feasibility assessments to verify the viability of proposed solutions, including cost, time, and resource requirements; both for the Development and Operational Teams.
- Data analysis: Analyse complex data sets, identify patterns, and provide insights to stakeholders.
- Facilitating communication: The Business Analyst plays a critical role in facilitating communication between all stakeholders, including developers and all seniority levels of Operational Teams.
- Stakeholder management: Communicating stakeholders' expectations throughout the process improvement cycle from requirements gathering through development, testing, and deployment.
- Testing and quality assurance: Responsible for testing and quality assurance activities, including tracking, reporting, facilitating test cycles, and ensuring that developed solutions meet business requirements and are free from defects.
- Project management: May be involved in project management activities, including maintaining project plans, resource mapping, and ensuring project deadlines are met.
ESSENTIAL REQUIREMENTS
- Min 3 years Business Analyst experience within the Financial Services industry
- Financial Services industry experience min 5 years
- Working understanding of Investment Administration
- Data and process visualization: The ability to create and interpret visual representations of data and processes to provide insights to stakeholders
- Working knowledge of Finance and Accounting
- Excellent written and verbal communication skills
- Strong data and process analytical skills which include logical and critical thinking
- Working knowledge of Jira/Confluence and LucidCharts
- Familiarity with various technologies, including databases, programming languages, and data analysis tools (SQL and Alteryx)
- Microsoft Office Applications (Excel, Word, PowerPoint).
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