Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and lets reach for the stars. We have an amazing opportunity for a Cashier to be based in Springfield Park. Do you think you have what it takes to be our newest Purple Star? The Cashier is expected to process customer orders either telephonically and/or frontline on the POS system, whilst at the same time ensuring customer service standards and efficiency is maintained. With Hollywoodbets You Will: Innovate and create as part of a like-minded, authentic Team eager to achieve goals. Embrace challenges and the thrill of working in a vibrant and fast-paced industry. Grow with our development plans and culture that allows you to further your career. You Bring: Cash management experience. A Bonus To Have: Food and beverage experience GAAP system experience. Strock management experience. What Youll Do For The Brand: Ensure uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to the customers as you are the face of the company and need to present a professional image. Ensure takeaway area is neat and tidy prior to opening and at closing time. Ensure that the same standard is kept during service times to ensure that the service area is neat and tidy at all times. Prepare stock requisition the night before but no later than an hour before opening time. Identify fast selling items and increase requisition and take into account relevant trends, busy periods/events that might increase stock requirements. Submit to F&B Supervisor, receive stock from F&B Supervisor as per requisition form and sign. Ensure that opening stock is recorded. Ensure fridges are sufficiently stocked and ensure stock rotation at all times. Ensure Float is correct. Count in present of F&B Supervisor, if there is a shortage advise F&B Supervisor prior to opening. Greet customers and thank guests, always acting in a pro-active and positive manner. Show interest to the customer/punter, pay attention when they speak and maintain eye contact during conversations. Present menus to customers/punters and answer questions about menu items. Advise on daily specials and make recommendations upon request. Promote food and beverage items. Communicate in a clear and professional manager and address the customer in a respectful manner. Present orders beverages and/or food timeously. Maintain a friendly smile and a good attitude with every customer. Write the orders on order slips to ensure the correct order is recorded. After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated. Ensure that you have captured the orders onto GAAP within five minutes of customer placing his order. Follow up on food delays from the kitchen, advising punters/customers on delays and regularly communicating the status of the order. Ensure customer/ punter complaints are dealt with efficiently. Record all complaints in the complaint log and communicate all complaints to the supervisor. Collect payments from customer either by cash or card. Correctly record the payment. Thank the customer/punter for the tip. Any voids to be authorized by the F&B Supervisor. Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for. Shortages will be dealt with accordingly. Accountable for all the sales recorded under your account during the shift. Print Generic stock sheets of actual stock count names and codes. Count Stock, sign next to changes with F&B Supervisor. Disclose all breakages and wastage to F&B Supervisor. Ensure that all personal food and beverage purchases are signed off by the F&B supervisor and are checked once received to verify. Ensure that the VIP security gets the signed slip for the purchases before leaving the premises. Ensure that internal procedures are adhered to. Any ad hoc duties that might be required What Youll Bring To The Team: Excellent service delivery. Excellent communication and listening skills. The ability to take accountability. GAAP system experience. The ability to actively promote and sell products or services. So, are you ready to level up, learn, and perform at your best? Apply now Please note that only applicants who meet the stipulated minimum requirements will be considered. Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
