Candidate Requirements:
- Grade 12 with mathematics
- A Tertiary certificate in Travel & Tourism/ hospitality is advantageous
- Must have at least 4-5 years experience in a senior position
- Must be confident in handling customer relationships and developing and promoting product and building journeys in the inbound travel industry
- Must have an in depth knowledge of Southern and East Africa
- Knowledge of Mozambique, Mauritius and Seychelles is highly advantageous
- Should be computer literate (Microsoft Office: Outlook, Teams, Excel and Word)
- Must have working knowledge of TourPlan and WETU or similar booking/ operating system
- Should have excellent attention to detail
Basic Duties:
- Secure, cost, and present journeys to Sales agents promptly, focusing on sales success and maximizing booking potential.
- Foster strong connections with Sales agents and suppliers, ensuring effective communication and service delivery to enhance partnerships and client satisfaction.
- Manage new requests from Sales agents, from initial quote to booking confirmation, ensuring accuracy and timely processing while maintaining booking integrity.
- Develop and nurture relationships with suppliers and AP partners, leveraging these connections to optimize booking outcomes and enhance client experiences.
- Oversee the maintenance of provisional bookings, ensuring all relevant documents, special offers, and correct details are accurately recorded and communicated.
- Stay updated on regional logistics, supplier knowledge, industry trends, and company policies, actively participating in training, trade shows, and familiarization trips for ongoing professional development.
ðLocation: Gauteng, Sandton
Click on the IMAGE for more information and to submit an application online
