Who we are
We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.
Why choose us
Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.
About the role
We are seeking a skilled and experienced Technical Manager to plan, direct, coordinate, budget and expense control, projections of all activities concerned with the operational infrastructure and of the portfolio, including OHS, SANS, SLA’s, service, maintenance, repair and replacement of hard building services with Major Projects including but not limited to: Asset Registers, Mechanical, Electrical, Civils, Lifts, Escalators, Generators, Batteries, Solar, Ventilation, Refrigeration, Water and Fire Tanks, Pumps, Risks, Consumption Measurements and Analysis. Assist Operations Manager where required. Administration and reporting thereof.
This role requires a proactive individual with a strong technical background and excellent managerial skills to maintain the high standards of our facilities.
What you will bring
- Tertiary qualifications in Building Science / Project Management / Construction Management.
- Strong technical background and skills.
- At least 5 years’ experience in Operations / Facilities Management / Technical Management in large scale retail / commercial / industrial property environment.
- Expertise in implementing and managing Service Level Agreements (SLAs).
- Proficiency in cost budgeting and control.
- Strong administrative skills, including reporting and adherence to administration principles.
- Excellent interpersonal and negotiation skills.
- Effective planning, organizing, and time management abilities.
- Own transport and a valid driver’s license.
- Understanding of lease conditions and house rules and housekeeping principles.
- Proficient in Occupational Health and Safety (OHS) and Safety, Health, and Environment (SHE) Acts.
- Basic knowledge of the Building Control Act (BCE).
- Advanced technical knowledge related to facilities management.
- Experience in contract management.
- Computer literacy (MS Office).
What you will be doing
- Inspections and Reports (25%): Mechanical, aircon, plants, electrical, civils, lifts and escalators, fire protection, access control, energy management, pumps, pneumatics, generators, batteries, solar, ventilation, refrigeration, tanks, and pressure vessels.
- People Management (5%): Oversee performance management, training, and development of personnel. Ensure all staff are fully competent in their duties. Address and support non-performers with appropriate training and coaching. Manage staff performance to avoid prolonged underperformance and address skill gaps effectively.
- Expense Control (10%): Control monthly budgets and recurring expenses, providing input into annual and yearly budgets. Create purchase orders, maintain the stock register, and issue work orders in coordination with the Procurement department. Ensure procurement from authorized suppliers stays within budget limits and keep accurate financial records. Manage building maintenance expenses to be below market rates and ensure financial compliance with technical and building services budgets.
- Building Management and Administration (60%): Implement and ensure compliance with relevant Acts and regulations. Manage compliance and certificates for evacuation systems, standby generators, UPS power factor correction, and lifts and escalators. Record and review building information, ensuring adherence to OHS Act requirements and contractor service specifications. Oversee in-house servicing and maintenance, including inspections, reporting, and logging of calls. Address daily tenant queries, perform minor repairs, and investigate and resolve minor M&E problems. Assist with onsite project plans, obtain quotations for small projects and tenant installations, and liaise with Service Consultants and Project Managers. Ensure all contractor work complies with specifications and is signed off, maintaining a good working relationship with tenants and solving all queries efficiently.
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