Vodacom's number 1 Dealer with 10 Retail stores in KZN. Following its success of 10 Retail Vodacom Stores in KZN established in 1996, we have taken over the flagship Nelson Mandela Square branch in SANDTON.
We are looking for an experienced, energetic, matured and vibrant Store Manager to foster efficient sales and after sales service to match the World class standard clientele of Vodacom|Shop Pavilion Branch (best performing store in SA).
As part of our Group strategy and playing a vital role in a premium store, customer centricity is woven into our culture and in exchange we offer real career growth opportunities in a space where awesome work is rewarded.
When you join our team you can make an incredible difference to your customers and your co-workers. We’re looking for boldness, enthusiasm and a lot of passion.
Job Description/Responsibilities:
You must know Vodacom Retail sales (Consumer/Enterprise) inside and out and you’re ready to make that next move to a leadership role like no other with a hands-on Franchisee. In this space, you will manage talent, inspire your team and make sure every customer has a great experience. Take a closer look at what the job entails:
- Ensure that every customer has an unforgettable visit and a tailor-made solution for all their needs.
- Guide your Team to build strong relationships with customers, make expert recommendations, and help onboard customers.
- Hire, train, and develop your team (approximately 20 staff), managing time, attendance, and adherence to company policies.
- Ensure the store exceeds sales goals, overseeing all functions from sales and inventory to implementing new store programs and initiatives.
- Manage stock, devices, and accessories daily and weekly, including faulty stock management.
- Administer paperwork via clerks to ensure compliance with Vodacom and internal Business rules.
- Stay current on technology to be an expert for your team and customers.
- Arrange aggressive promotions weekly to drive sales, including social media updates and branding opportunities.
- Manage relationships with suppliers and manufacturers to maintain dummy/live devices.
- Oversee external fiber and new product canvassers.
- Ensure store presentation is optimal, including merchandising and shop fittings.
Qualifications:
You’ve got a lot of responsibility and people looking to you for guidance and leadership. Here’s what we’re looking for:
- MUST have prior sales and Vodacom management experience and knowledge of the mobile corporate/enterprise business sector.
- Experience in consultative sales in consumer and enterprise technology with a record of high achievement.
- Operational, financial, and performance management experience, including managing site profit and loss.
- Ability to lead, develop, and coach people to deliver great results.
- Amazing communication skills with customers and teammates.
- Solid computer proficiency with advanced Excel and Vodacom systems knowledge (UCS, M2.C3D, VPP, and Skyline).
- Matric certification is essential; a Bachelor’s degree is preferred.
- Willingness to work retail hours and shifts.
Compensation:
- Competitive base pay (negotiable based on experience) + unlimited commissions (R30,000 to R100,000) + supplier incentives.
- Medical Aid & R.A after 1 year of service.
- Serious growth potential for your career.
HOURS:
Shift A: Monday to Sundays: 8am to 5pm
Shift B: Monday to Sundays: 10am to 7.30pm
Shifts rotate weekly - You work 1 week on shift A and week 2 on shift B. You get 1 day off a week, which includes 3 weekdays and 1 Sunday a month, with a weekend off after probation.
Total of 5 days off a month.
This is the opportunity to do something special and be a leader with a company revolutionizing the Mobile industry. We invite you to apply today!
Job Type: Full-time
Pay: R10,000 - R11,500 per month
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