German Support Associate - WORK FROM HOME
9 month contract
South Africa
R67.35 base pay per hour + R50.00 language allowance per hour ( R117,35 per hour in total )
Hours: F lexible shifts, including overnights or late hours, with a minimum of 40 hours per week. Schedules vary and are provided two weeks in advance. Holiday work may be required with compensation.
About our client:
Our client is dedicated to being the world's most customer-centric company.
Why join them?
Joining them means having the opportunity to deliver exceptional, personalised customer support in a company that values empowerment and continuous learning.
About the role:
As a German Speaking Support Associate, you have a very clear purpose: to ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners.
Requirements:
NQF Level 4 or Grade 12 qualification or higher;
Fluency in German (written and oral);
Valid work permit or permission to work in South Africa;
Proficient computer skills;
Availability for varying shifts (24/7) and rotating shifts;
Quiet, dedicated workspace with a desk and chair;
Minimum internet speed: 20 Mbps download and upload (no ADSL/LTE/WIFI/AirFiber);
Experience in customer service (BPO/contact center or high-end retail preferred).
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