Public Sector Team Leader
We are seeking a highly motivated and experienced Public Sector Team Leader to join our team. The candidate will be responsible for a portfolio of buildings, encompassing the full function from lease onboarding to reconciling cash books.
RESPONSIBILITIES
- Leasing administration, billing, and receipts/refunds
- Maintain tenant files, DPW remittances, and correspondence files.
- Ensure billing corresponds to lease, renewals, and addendums.
- Allocate tenant receipts and keep record of all transactions.
- Investigate unallocated receipts and clear against tenant accounts as per remittances.
- Process corrections of misallocations and unidentified receipts daily.
- Prepare tenant consumption reports monthly.
- Ensure invoices/statements are issued timely and that rental accruals and receipts are accurate.
- Check pre-billing reports for accuracy and approve for the next rent roll.
- Handle ad-hoc invoicing and credit notes to adjust billing.
- Liaise with the legal department regarding future renewals and lease agreements.
- Maintain good relationships with all tenants.
- Collect monthly rentals due for the portfolio.
- Reconcile accounts with daily collection reporting per region to management.
- Reconcile regional schedules and follow up on payments per region.
- Follow up daily, weekly, and monthly to ensure debtors adhere to payment terms.
- Attend to queries on outstanding balances, short payments, and other issues.
- Diarize payment arrangements for outstanding balances and follow up on agreed dates.
- Prepare reconciliations for the DPW portfolio monthly for arrear analysis for management.
- Engage proactively with tenants to maintain professional relationships.
- Handle tenant queries/complaints while adhering to customer service SLAs.
- Create a network of correspondence in each DPW Region for reporting tenant matters.
- Ensure effective relationship management for timely account payments.
- Maintain good relations between internal departments (legal, municipal, maintenance) and tenants.
ACCOUNTS PAYABLE (DEBTORS AND CREDITORS)
- Reconcile processed work by verifying entries and comparing system reports to balances.
- Record account expenses by cost centre and invoice details, assisting with audit queries.
- Maintain accounts by verifying and posting transactions (e.g., 55201 G/L & Cashbook).
- Handle receipt reversals and recaptures in cashbooks.
REQUIREMENTS
- Grade 12
- Relevant Property Qualification
- Diploma in Accounting/Finance (Advantageous)
- 2 years’ experience in Team Management/Supervisory (Non-Negotiable)
- Property experience (Non-negotiable)
- SAGE experience
- MDA experience
- Driver’s License (Must)
- Must be willing to travel.
SKILLS
- Ability to work as part of a team.
- Friendly, helpful, and service-oriented.
- Analytical, accurate, with attention to detail.
- Numbers-oriented.
- Good verbal and written communication skills.
- Planning and organizing abilities.
- Assertive and energetic.
- Ability to adapt to change.
- Achievement-oriented.
- Deadline-driven with a sense of urgency.
- Time management skills.
- Ability to work under pressure.
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