Team Leader East London, South Africa

E2E Staffing (PTY) LTD • Other • East London, Eastern Cape, South Africa • $300 - $400 / year • 16h ago

Public Sector Team Leader

We are seeking a highly motivated and experienced Public Sector Team Leader to join our team. The candidate will be responsible for a portfolio of buildings, encompassing the full function from lease onboarding to reconciling cash books.

RESPONSIBILITIES

Leasing administration, billing, and receipts/refunds
Maintain tenant files, DPW remittances, and DPW correspondence files.
Ensure billing corresponds to lease, renewals, and addendums.
Allocate tenant receipts and keep record of all transactions.
Investigate all unallocated receipts and clear against tenant accounts as per remittances.
Process corrections of misallocations and unidentified receipts daily.
Prepare tenant consumption reports monthly.
Ensure invoices/statements are issued timely and that rentals, accruals, and receipts are accurate at all times.
Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll.
Ad-hoc invoicing and credit notes to fix or adjust billing.
Liaise with the legal department about future renewals & lease agreements.
Maintain good relationships with all tenants.
Collection of monthly rentals due for the portfolio.
Reconciling accounts with daily collection reporting per region to management.
Reconcile regional schedules and follow up payments per region.
Follow up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
Ensure that queries on any outstanding balances, short payments, or other issues are attended to and follow up on the balance of payment.
Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
Prepare reconciliations for the whole DPW portfolio monthly for monthly arrear analysis for management.
Proactively engage with tenants, creating and maintaining professional relationships through structured communication and meetings.
Handle tenant queries/complaints, ensuring customer service SLAs are always adhered to.
Create a network of correspondence in each DPW Region regarding how and where to report certain matters pertaining to the tenant.
Effective relationship management ensuring that accounts are paid on time.
Maintain good relations between internal departments (legal, municipal, maintenance) and tenants.

Accounts payable (debtors and creditors)

Reconcile processed work by verifying entries and comparing system reports to balances.
Record account expenses by cost centre and invoice details and assist with audit queries that arise.
Maintain accounts by verifying and posting account transactions (i.e., 55201 G/L & Cashbook).
Receipt reversals and recaptures in cashbooks.

REQUIREMENTS