Branch Supervisor Cape Town, South Africa

Frogg Recruitment SA • Other • Cape Town, Western Cape, South Africa • $200 - $300 / year • 1d ago

Branch Supervisor / Future Branch Manager

Our Retail and Customer Service industry client is looking for a dynamic Branch Supervisor and/or future Branch Manager for a national retail/products company (technical/engineering/electrical/building construction décor and accessories material). Huge growth opportunity reporting to the Coastal Regional Manager.

Salary: Basic up to R 30 000 plus incentives on sales targets and provident fund.

Qualifications / Requirements:

Matric and/or Diploma in Business Administration, Management, or related field preferred.
Proven experience in a supervisory or leadership role, preferably in a retail or customer service environment.
Demonstrated ability to analyze data and make informed decisions to drive business results.
Knowledge of retail sales principles and practices, including inventory management and customer service.
Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities:

Supervise a small branch - Act as Branch Manager (future Branch Manager potential).
Lead a team of 8 staff in the branch reporting to the Regional Manager.
Oversee the daily operations of the branch in Cape Town.
Manage and supervise all branch staff, including training and performance management.
Develop and implement sales strategies to meet or exceed branch revenue goals and targets.
Provide guidance and support to branch employees to ensure efficient and effective operations.
Monitor branch performance metrics, such as sales volume, customer satisfaction, and operational efficiency, and take corrective action as needed.
Oversee inventory management and control procedures to minimize shrinkage and maintain accurate stock levels.
Resolve customer complaints and issues in a timely and satisfactory manner.
Collaborate with other departments, such as marketing and finance, to support overall business objectives.

We offer: