10 Month Contract.
R210.00 Per Hour
Short Description
ITT and Specialized Payments:
- To implement operational risk procedures, create awareness and maintain a high standard of operational risk management and control within the business unit.
- To support the OPS Control Manager – ITT (Inward Telegraphic).
Complete Description
Key responsibilities
- Produce daily reports on incidents and losses (ensuring information is accurate before distributing).
- Undertake Control Reviews within the TPSO environment and produce reports with recommendations.
- Update the tracker for all outstanding Audits, corrective actions for RCA’s and ensure that they are followed up until closure.
- Assist in the preparation of the Reg. 40(4) exercise.
- Undertake Risk Monitoring when requested to do so.
- Perform operational risk activities as per plan of work.
- Monitor suspense accounts (Losses in suspense, Forex Settlement Suspense account, Diffex & Nostro).
- Ensure KRIs are reviewed timeously.
- Review Control first questions, and maintain them constantly.
- Undertake root cause analysis.
- Ensure that all incidents and losses are reported accurately.
- Maintain the appropriate loss database and ensure integrity of loss data.
- Create quarterly loss summaries report.
- Assist in monthly reconciliation to SAP.
- Incident reporting on ARM as per OPS Risk Policy / Standard.
- Follow up on incidents actioned by the responsible people and appropriately closed out.
- Co-ordinate monthly data for Key Risk Indicator model.
- Assist in producing monthly Risk Control reports as per agreed timelines.
- Keep own RCSAs up to date.
- Ensure that the ISO 9001 certification is maintained.
- Adhere to all policies and procedures.
- Meet quality objectives as outlined by the quality policy.
- Assist in getting corrective action after audits.
- Use appropriate interpersonal style to help build a successful team.
- Demonstrate personal commitment to the team.
- Be proactive and show initiative.
- Uphold integrity by being honest in dealings.
- Assist with any other projects or duties given by senior management.
Key performance measures
- Provide accurate monthly MI.
- Conduct Control reviews for respective areas.
- Reduction in losses by 10% through the operational risk framework.
- Accurate incident reporting on ARM within 48 hours.
- Timely follow-up for close out of items in suspense accounts.
- Support the OPS Control Manager as requested.
- Keep Risk Maps and KRIs updated bi-annually.
- Produce monthly Risk Control reports by the 2nd of each month.
- Respond to customer requests within 24 hours.
- Ensure timely and accurate completion of reports and dashboards.
- Generate reports reflecting compliance status in CIB Operations.
Internal and external relationships
Internal relationships
- CIB Operations – Management and staff: Internal customer, improve working relationships.
- CIB - Central Operational Risk: Internal stakeholder, report incidents/breaches.
- CIB Operations - HC: Internal partner, reconciliation of stats.
External relationships
Competencies required
Qualifications
- Minimum qualifications: Grade 12.
- Certifications: Trade Finance related certification.
- Training: Excel Advanced.
Knowledge
- Understanding of the Operational Risk Framework.
- Knowledge of Trade and Payment related products.
- Basic knowledge of SWIFT.
Experience
- Knowledge of systems within CIB Operations.
- Working experience in a risk environment.
- Minimum 2 years work experience in a Trade, Payments, or Control related function.
Technical competencies
- Computer literate with good knowledge of MS Office, especially Excel.
- Root cause analysis skills.
Personal competencies
- Motivation: Displays initiative, is a self-starter, and readily assumes greater responsibility.
- Social Adaptability: Ability to establish and maintain relationships within the work environment.
- Flexibility: Ability to adjust thoughts and behavior to rapidly changing situations.
- Dependability: Logical, rational, and objective decision-making.
Management skills
- Administration: Organize own work and that of others.
- Creativeness: Must think laterally and have an inquiring mind.
- Communication: Must convey ideas effectively both verbally and in writing.
Problem solving, planning, and decision making
- Problem solving: Resolve unmatched entries and conduct root cause analysis.
- Planning: Timely submission of Risk Control reports.
- Decision making: Signing off losses and refunds, making recommendations to improve controls.
Work environment
- No costs to be incurred unless approved by Head.
- Normal open plan office environment with time flexibility required.
Physical requirements
- The officer must not have any physical disabilities that may hinder him/her in carrying out duties.
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