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Commercial Underwriting – Commercial Portfolio Management (CPM), Reinsurance Administration in the CPM CoE is looking for an individual with strong analytical skills and the ability to build good relationships. The successful candidate will have good communication and negotiation skills, with a ‘can-do’ attitude, and will be based in Parktown.
Job Purpose
This job family stream is concerned with managing risk by providing Reinsurance Administrative service and support to both the Commercial Processing Centre (CPC) and Commercial Underwriting team. The Reinsurance Administration role is an administrative and supportive role with a strong system and process focus. The primary focus is to double-capture all FAC policies on the mainframe/PC system and the preparation of the reinsurance tool to ensure reinsurance placement is ultimately accurate and complete. The incumbent will be responsible for managing risk administered on external systems, to achieve, maintain and grow the overall profitability of the CPM channel.
Key accountabilities of this role will include
- Double Capture all FAC policies on Mainframe/or PC as per the broker issued schedules
- Complete the Reinsurance FAC tool and gather all the necessary information linked to the risk (e.g., Survey report and compliance)
- The handling of escalations and queries regarding Reinsurance policies
- Identifying re-insurance and taking appropriate action to ensure risk appetite controls are adhered to.
- Providing quality and correct feedback on high level technical queries.
- The successful candidate will also be responsible for building networks and relationships with the various role players and are required to liaise and influence on various levels. The position requires of the incumbent to embrace a culture of learning and development.
Qualification
- RE accreditation
- Grade 12 or equivalent
- FAIS compliance – 60 credits on NQF level 4
Experience and Knowledge
- Minimum of 5 years of Commercial lines experience in a risk management environment
- Commercial Lines product knowledge on Santam Underwriting practices
- Understanding of Risk management and the ability to apply risk mitigation
- Working knowledge of Re-insurance
- Investigate any rework that is linked to any Insurance Consultant to understand root causes and put in place preventative measures
- Identifying and highlighting risks that may be within the National Survey Policy and ensuring follow through of surveys
- Delivering a high-value standard of work
- Ensuring that the information captured promotes the profitability and sustainability of the portfolio and mitigates undue exposure
- Experience in dealing with
- Mainframe
- Reinsurance
- Asset All Risk
- High value risks
- Computer literacy (Ability to record, analyze and present data in Excel)
- Relevant system knowledge: Persetel & Web-E
Skills
- Delivery and results orientation
- Attention to detail – strong analytic skills required to identify and mitigate risk
- Problem solving
- Producing creative solutions
- Adapting to changing circumstances
- Performing under pressure
- Deciding & initiating action
- Building networks and good relations
- Negotiating and getting agreement
- Building networks and ability to maintain relationships
- Goal setting and prioritising
- Flexible and Adaptable
- Drives Results
- Client Focus
- Client Service
- Quality Management
- Reporting
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Our commitment to transformation
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
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