Profit and Loss Management: Oversee the full spectrum of Profit and Loss (P&L) management for the South African market, including the establishment and achievement of financial targets, expense management, and margin optimisation.
Team Leadership: Inspire and develop a high-performing team across various functions such as sales, finance, customer care, and operations. Create a positive work environment that embodies the company's core values.
Company Culture: Foster a culture of progress, clarity, and ownership, ensuring all team members understand and exemplify these core principles in their daily activities.
Budget Development: Assist in the formulation of annual budgets and detailed operational plans, focusing on driving customer acquisition and retention.
Performance Monitoring: Continuously assess and analyse business performance against key performance indicators (KPIs). Identify improvement areas and implement strategies to enhance overall performance.
Route to Market Plans: Create and execute comprehensive route-to-market strategies for all sales and distribution channels, ensuring effective implementation to maximise market reach and sales performance.
Operational Alignment: Align operational processes to support strong credit performance and meet customer retention targets, ensuring efficient execution of all operational activities in line with business goals.
Financial Reporting: Aid in the preparation and review of financial reports and budget plans, ensuring alignment between financial activities and operational requirements.
Stakeholder Management: Build and maintain relationships with key stakeholders, including suppliers, distributors, retailers, and telecommunications partners. Facilitate effective communication and collaboration to support business objectives.
Market Analysis: Conduct research and analysis to identify market trends, opportunities, and competitive threats, leveraging insights to inform strategic decisions and business development efforts.
Customer Experience: Oversee the creation and implementation of customer experience strategies to achieve high levels of customer satisfaction and retention.
Strategic Partnerships: Identify and forge strategic partnerships that align with business objectives and contribute to market growth.
The Successful Applicant
Education: Bachelor's degree or equivalent; alternatively, 5 to 10+ years of relevant experience in operations, sales, or distribution, showcasing strategic decision-making capabilities and strong business acumen. An MBA or advanced degree is highly preferred.
Skills and Attributes:
- Results-Oriented: Demonstrated ability to achieve outcomes through effective decision-making and problem-solving.
- Inspirational Leadership: Skill in motivating and inspiring individuals to perform at their best.
- Customer Focus: Dedicated to delivering exceptional customer experiences through excellence in operations and service execution.
- Stakeholder Management: Strong ability to coordinate with internal teams and manage relationships with external partners, retailers, and distributors.
- Self-Motivated: A proactive approach with a strong sense of ownership and drive to succeed.
- Proactive Leadership: An engaging and visible leader with outstanding organisational, influencing, and communication skills.
- Adaptability: Thrives in dynamic environments with frequent changes and a sense of urgency to complete tasks.
- Integrity and Governance: Committed to high ethical standards and good governance practices, demonstrating transparency and integrity.
What's on Offer
Impact: Join a company that is transforming access to essential products and services across Africa. Be part of their mission to make financing for everyday essentials accessible to all, enhancing the lives of underbanked and underserved communities.
Growth: Experience the chance to thrive in a dynamic, fast-paced environment, with numerous opportunities for career advancement and professional development.
Culture: Collaborate with a team that prioritises progress, excellence, and humility. Enjoy an inclusive work culture that fosters innovation and encourages excellence.
Contact: Ryan Olver
Quote job ref: JN-092024-6545476
Phone number: +27113038310
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