Creating purposeful careers as we build the future of contact centre solutions
This position will serve to co-ordinate and undertake the effective functioning of the asset management processes based on required internal control measures, including co-ordinating the procurement of day-to-day goods and services for CallForce.
MAIN AREAS OF RESPONSIBILITY
- Ensure that all assets are insured and damages to assets are claimed on time
- Ensure all assets are recorded and barcoded in the asset register
- Perform physical asset verification and submit reports
- Establish the asset management capability of the organisation
- Monitor and review the capturing of all physical assets in the physical asset management register
- Monitor and review the allocation of assets in accordance with the relevant policy and procedures
- Manage the determination of the asset allocation according to policy and procedure of the organisation
- Manage capturing of asset information on the inventory list (room list) of the asset holder
- Make follow up on missing assets to ensure that they are accounted for
- Manage the performance of asset verification according to prescribed time frames
- Compile reports on the state of assets
- Manage the disposal/returns process
- Follow asset management procedure for all assets delivered as per policy and procedure – updated asset registers at all times
- Work closely with IT and Finance managers and regularly update status and report on asset management progress
INFRASTRUCTURE
- Facilitate all Infrastructure related builds, repairs, changes and general office maintenance
- Build a database of contacts for services and products for all regions. CPT, DBN & JHB
- Assist in any other Facilities related responsibilities as advised by the Infrastructure Manager
- Daily Floor walks in CPT – weekly with video call to JHB and DBN
- Ensure that all lights are always in working condition, replace where necessary
- Ensure that all Doors are locked and in working condition
- Maintain a Health and Safety compliant work environment
PROCUREMENT
- Intermediate role, responsible for receiving all IT and Facilities related procurement requests (not limited to)
- Validate all procurement requirements based on available stockpiles held on each site
- Validate all procurement requests based on business justification and approval from a senior manager
- Define procurement process and communicate to all business units
- Work closely with Finance on all procurement requests and ensure that all procured items are added to the asset lists once received and distributed and updated accordingly
- Find and build a database of frequently purchased products and services
Procurement administration
- Organise and monitor asset register
- Advise staff on proper management of assets
- Ensure that supplier deliveries are in line with contract deliveries requirements, e.g. price, quality – minimum returns on deliveries
- Ensure appropriate filing and stamping of documents as appropriate
- Follow asset management procedure for all assets delivered as per policy and procedure – updated asset registers at all times
- Follow asset management procedure for all assets sent to suppliers for repairs
Skills
- Communication
- Coordination
- Hardware Management
- Maintenance
- Organization
- Project Planning
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