Creating purposeful careers as we build the future of contact centre solutions
Provide strategic leadership to a multifaceted BPO operation.
Responsibilities
- 5 - 7 years senior contact centre management experience in the BPO sector
- Strategic and tactical focus
- Strong analytical skills
- In-depth client interface
- Salary negotiable aligned to industry norms and experience.
Skills
Leadership, Analytical Ability, Strategic Planning, Delegation, Problem Solving, Recruitment, Training, Performance Management, Meeting Deadlines, Compliance.
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