Senior Store Manager Oxford Street(East London)

Pedros • Other • East London, Eastern Cape, South Africa • $300 - $400 / year • 4h ago

RESPONSIBILITIES AND DUTIES:

Overseeing overall operation of the restaurant/ take-away
Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
Overseeing and managing stock control, purchasing and orders
Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
Managing staff including discipline and work rosters.
Work within a team and drive the restaurant/take-away forward
Ensuring compliance with health and safety regulations
Ensure daily opening and closing procedures are conducted at the store
Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
Performance evaluation of staff

REQUIREMENTS:

Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
GAAP experience and knowledge - Advantageous
Management skills
Organizational skills
Customer service and good verbal communication skills
Problem-solving skills

#J-18808-Ljbffr

Related Jobs

Branch Manager - East London

Code Red Recruitment • Other • East London, Eastern Cape, South Africa • 4h ago

SKU-ZAWJO

4h ago

Customer Service Assistant

Chapi Direct Marketing • Other • East London, Eastern Cape, South Africa • 4h ago

SKU-ZAWJO

4h ago

Brand Sales Representative - FMCG or pharmaceutical

On Line Personnel • Other • East London, Eastern Cape, South Africa • 4h ago

SKU-ZAWJO

4h ago

BRANCH MANAGER WITH MATERIAL HANDLING EXP

Pronto Labour Team • Other • East London, Eastern Cape, South Africa • 4h ago

SKU-ZAWJO

4h ago

Metrology Manager

Staff Solutions Recruitment • Other • East london, South Africa • 4h ago

SKU-ZAWJO

4h ago

Material Planner

Abantu Staffing Solutions • Other • East London, South Africa • 4h ago

SKU-ZAWJO

4h ago

Restaurant General Manager, East London

Sheldon Recruitment and Selection • Other • East london, South Africa • 4h ago

SKU-ZAWJO

4h ago

Material Planner

Staff Solutions Recruitment • Other • East london, South Africa • 4h ago

SKU-ZAWJO

4h ago

Audit Manager (CA), East London

Sheldon Recruitment and Selection • Other • East london, South Africa • 4h ago

SKU-ZAWJO

4h ago

Account Manager

Profile Personnel • Other • East London, South Africa • 4h ago

SKU-ZAWJO

4h ago