Specialist Employee Relations Advisor
Our client is currently recruiting for a Specialist Employee Relations Advisor. This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a 6-month contract. Location: Midrand, Johannesburg (Hybrid).
ROLE PURPOSE
To deliver a consistent and high-quality HR Services experience with regards to Employee Relations. To align to global standards in order to ensure consistency, efficiency, and effectiveness.
Responsibilities
- Be the first point of contact for the business regarding all ER process and policy queries and/or issues.
- Provide end-to-end case management service regarding all ER processes, including poor performance management, grievance management, and sick leave management.
- Provide support and consultation to both staff and line management throughout the ER process.
- Liaise with the Employment Law division on complex cases.
- Facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process, acting as a liaison between the Insurer and other stakeholders.
- Facilitate, investigate, and appropriately close HR-related Speak Up cases.
- Build and maintain relationships/clarify expectations with key stakeholders.
- Be involved in sub-project deliverables on a needs-driven basis.
- Keep abreast of the latest HR trends (best practices), tools, and techniques through networking and monitoring the micro and macro environment.
- Maintain current reporting requirements to the relevant stakeholders and create and enhance ER-related reporting.
Minimum Requirements
- 3-year Degree/Diploma in HR/ER related field – essential
- 3-5 years relevant experience
- Honours degree in HR/ER related field – desirable
- Knowledge of Labour Legislation, BCEA, Employee Relation Practices, HR policies and procedures
- Proficiency in Microsoft Office software packages
- Experience with SAP (advantage), HR processes (advantage), and HR Theories and Models
- Business Understanding
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