Our client who is an award-winning tour operator in the Travel Industry is looking for a Travel Expert.
They offer a wide range of personalized travel experiences designed to cater to every type of adventurer. From luxurious beach getaways and cultural city tours to thrilling wilderness expeditions, their expert team crafts itineraries that promise unforgettable memories.
If you are an expert with African, Indian Ocean and Indian Sub-continent destinations then this position is for you.
Location: Cape Town
Duration: Permanent
Role: Full-time
Flexibility: Hybrid office/home working (upon successful completion of probation)
Responsibilities:
- Curation of high quality, tailor-made itineraries for a wide range of traveler segments
- End-to-end sales process including planning, costing, refining and confirming itineraries; through to post-travel communications
- Conversion of warm sales leads via email, telephone and video calls
- High quality presentation of travel itineraries customized to the client’s unique requirements, along with supply of relevant supporting information and advice
- Delivery of gold standard client service at all stages of the sales process to engender repeat and referral business
- Proactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolio
- Maintain up-to-date commercial knowledge of properties, flight routings and logistics
- Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic.
Desired Skills and Experience:
- 4 years’ experience as a Luxury Travel Consultant
- Experience with tailor-made travel working with complex Southern Africa and East African itineraries
- Knowledge of Sub-Sharan Africa destinations
- Sales performance in a target- driven environment
- Excellent communication skills both verbal and written
- Proactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolio
- Maintain up-to-date commercial knowledge of properties, flight routings and logistics
- Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic.
- Knowledge of the Indian Ocean and Indian Subcontinent
- GDS/flight operating systems
