The Data Entry & Tyre Management Administrator is responsible for accurately entering, verifying, and maintaining data related to tyre management systems, ensuring smooth and efficient operations.
Key Performance Areas:
- Customer Management: Retain 100% of all technically managed sites through effective tyre management and data administration.
- Operational Efficiency: Optimize sales team efficiency by fully utilizing sales resources and maintaining accurate data.
- Growth & Learning: Empower end-user sales executives to confidently grow and manage customer bases.
Key Responsibilities:
Customer Responsibilities:
- Manage all tyre-related movements on customer tyre management programs, ensuring accuracy in data entry and reporting.
- Provide monthly reports to customers, ensuring quality and clarity.
Operational Responsibilities:
- Ensure accuracy and completeness of data entry, including fleet surveys and tyre movements.
- Uphold Site-Specific Service Level Agreements (SLAs) with accurate data management.
- Regularly update records and maintain data integrity.
- Identify and address tyre-related concerns within customer fleets.
- Collaborate with teams and supervisors to resolve data discrepancies and issues.
- Generate reports for internal and external use, meeting deadlines and standards.
Learn & Grow Responsibilities:
- Submit daily progress updates to management.
- Provide training and development for site personnel to enhance their data management skills.
- Maintain proficiency in relevant software and technologies.
Minimum Requirements:
- 3 years’ experience in a structured data management role.
- Tyre industry experience is preferred.
- Strong communication and administrative skills.
- Proficiency in project management tools and software.
- Demonstrated ability to solve problems and make sound decisions.
Competencies:
- Knowledge: Tyre management programs, fleet solutions, product and service offerings, management reporting.
- Skills: Administrative capabilities, data reporting, communication, problem-solving, strategic planning, forecasting.
- Attitude: Positive, customer-driven, success-oriented, open to learning, deadline-focused, and target-driven.
