Critical Requirements - Skills, Experience & Qualifications
Qualification and Certification
- Matric or Grade 12 Essential
- IT Qualification (certification, diploma, degree)
- BA certification, preferably FTI Diploma
Experience
- Minimum 3-5 years experience in projects as a Business Analyst
- OpenText product experience will be an advantage
Competencies
- Experience in communicating with clients and eliciting and facilitating requirement workshops
- Experience in performing Business Process Modelling
- Exposure to Case Modelling using Case Management Modelling Notation (CMMN) preferable
- Experience in Data Modelling based on Entity Diagram Mapping
- Proficient in using Microsoft Visio diagramming tool
- Appropriate Sharepoint Skills
Abilities
- Problem Solving and critical thinking skills
- Previous experience as a BA or demonstrable experience in eliciting business requirements and
process modelling
- Implement practices for gathering, reviewing and analyzing data requirements
- Prioritize requirements and create conceptual prototypes and mock-ups
- Business process modeling, traceability and quality management techniques
- Apply best practices for effective communication and problem-solving
- Excellent written and verbal communication skills
- Excellent customer facing/customer service skills
- Able to work under pressure and meet deadlines
- Able to manage sensitive and sometimes confidential information
- Self-motivation and able to take responsibility
- Able to manage and prioritise tasks and time efficiently
- Able to demonstrate initiative and a proactive approach to daily task
