Head of Customer Sales and Marketing
Salary: From 800000 to 1000000 (Basic_comm) - Monthly
Location: Africa based (preferably South Africa/Kenya) – working from home.
Description
The Opportunity
We are looking for a customer-facing Sales Leader who has a proven ability to execute against ambitious sales targets as well as support the development of the programme and outreach to the investment community. They must be able to work independently as they will be our sole representative based in the African market, be willing to travel across different markets, and be a strong organiser as well as an exceptional communicator both internally and externally.
The right candidate will be inspired by growth and have a proven track record of developing a small event to the next level. They will be happy to work as an essential cog of a team that will feed in new investor/developer delegates/speakers, new topics, and ideas into our event for customers as well as securing new sponsors. They will also be able to demonstrate that they have experience in dealing with Government bodies such as Ministries and Investment Promotion Agencies.
Key Responsibilities
Overall Objectives
Reporting directly to the Commercial Director and indirectly to the Event Director, the Head of Customer Relations will be responsible for leading and managing the sales campaign for AHIF and developing (and growing if needed) the sales team to achieve sales targets and drive revenue growth. They will also promote, help market and sell the Africa stream of Future Hospitality Summit the World.
This role will involve developing and implementing strategic sales plans, building and maintaining customer relationships, working alongside our Investor Relations team to develop new relationships with African owners/developers/investors/financiers and oversee local sales operations. The ideal candidate will have extensive experience in sales leadership, a strong understanding of African market dynamics, and the ability to engage high-level decision makers, inspiring their trust and motivating them to work with us. In time, the development of a local team is a possibility, so experience of managing a high-performing team is a benefit.
Experience and Skills
- At least 5 years experience of leading sales campaigns and preferably have evidence of leading a team - clearly demonstrating success in achieving targets and growth of products.
- Experience dealing with complex sales with multiple stakeholders to bring in big ticket deals.
- Motivated by stretch targets.
- Experience developing clear strategies to deliver above target outcomes.
- Ability to communicate effectively across all levels of the business.
- Experience recruiting, training and managing a sales team.
- Independent worker but also a team player with sharp business acumen.
Values We Share
- Delighting our Customers
- Innovating and Facilitating Connections
- Nurturing Relationships
- Creating Valuable Experiences
- Caring about Our Communities and the Environment
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