Job Description
Execustaff Recruiting Services SA (Pty) Ltd is seeking a qualified individual for the position responsible for the sales and key account management of the Stryker Emergency Care range of products.
Responsibilities
- Responsible for maintaining and growing existing business and expanding sales within the assigned territory.
- Scheduling and attending appointments with existing and potential customers; and sub-distributors.
- Demonstrating products to clinical personnel.
- Achieving sales targets.
- Networking and developing relationships with new customers and managing existing customers.
- Requesting and following up on quotations.
- General administration associated with the position.
- Assisting and supporting technical services where needed.
- Recording all activities on Force Manager CRM.
Marketing Responsibilities
- Responsible for workshops and various conferences as needed.
- Achieving and managing sales budgeting per territory for the SBU.
- Effective implementation of tactical and strategic plans.
- Conducting effective marketing activities, including congresses and customer workshops.
- Daily calls to customers and new prospects.
- Promoting all products offered in this portfolio.
- Utilizing sales knowledge to effectively sell product features and benefits.
- Evaluating, analyzing, and reporting on competitors’ products to drive strategies.
Customer Relations Responsibilities
- Establishing a network with stakeholders and Key Opinion Leaders.
- Building and maintaining strong relations with all stakeholders.
- Attending appointments with customers and prospects.
- Gathering customer requirements to ensure satisfaction.
- Assisting with successful congresses and training workshops.
- Identifying the correct customers to attend product training to ensure ROI.
- Managing relationships with all customers, prospects, and key opinion leaders.
- Maintaining good relations and communication with internal customers.
- Utilizing customer profiling and mapping tools to grow product families according to customer needs.
Sales Reports and Administration Responsibilities
- Achieving monthly and quarterly sales budgets for the SBU.
- Assisting with daily Ariba/Trade world, tender input, and quote requests.
- Submitting expense claims on time with correct cost allocations.
- Submitting monthly reports to the Business Unit Manager before the 5th of the month.
- Recording weekly call reports and planners on Force Manager.
- Ensuring compliance with regulatory SOPs, SA Regulations, and Code of Business Ethics.
- Maintaining the company’s ethical position.
- Effectively communicating and managing company business conduct policies.
Training Responsibilities
- Maintaining a high level of motivation for marketing functions.
- Preparing and conducting presentations at sales consultants’ and management meetings.
- Assisting with product queries and technical/clinical application information.
- Identifying and implementing educational events for customers to achieve growth.
- Training new customers on the range of products.
- Participating in company business and sales meetings and providing input to management.
- Assisting with planning of all congresses identified.
Reporting Responsibilities
- Adhering to credit policies and procedures of the group.
- Maintaining all administrative responsibilities associated with this position.
- Ensuring all product and marketing activities comply with legal and ethical standards.
- Managing all company expenses within the marketing budget.
- Informing management of changed legal or medical requirements.
- Submitting monthly reports to senior management and recording all activities on Force Manager CRM.
Stock Management Responsibilities
- Assisting with stock rotation and slow-moving identification and returns.
- Providing input on stock ordering and feedback on stock requirements.
- Managing demo equipment allocated to customers.
- Managing boot stock and rotation of stock to reduce expiration.
- Providing feedback to management on consignment stock.
Requirements
Qualifications
- Grade 12 (NSC) is a minimum requirement.
- A relevant degree or diploma is an advantage.
- Project management and sales experience are advantageous.
- Qualified Paramedic is a must for this role (or extensive EMS experience).
- Previous key account management experience is needed.
- Knowledge of the target group of customers such as hospital groups and ambulance builders.
- Computer literacy and proficiency in MS Office, specifically Excel (level 2 at least) and MS Word.
Skills/Competencies
- Advanced planning and organizational skills.
- Excellent written & verbal communication skills.
- Negotiation and project management skills.
- Strong analytical and decision-making skills.
- Ability to work independently and in a team environment.
- High level of energy and stress tolerance.
- Ability to travel extensively in the country and abroad.
Salary: R60 000 - R65 000 per month (CTC), including travel allowance, pension, medical aid, laptop, iPad, fuel card, and reimbursements for cell phone and data.
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