Job Overview
As a Pharmacy/Production Manager, you will oversee the day-to-day operations of our client’s pharmacy and ensure the delivery of high-quality pharmaceutical services.
You will be responsible for managing a team of pharmacists and pharmacy assistants, optimising workflow efficiency, and maintaining compliance with regulatory standards.
Minimum Requirements:
- Minimum of bachelor’s degree in Pharmacy (B.Pharm)
- 1-6 years’ related work experience
- Pharmaceutical Production Experience and Retail Pharmacy Experience
- Registration with Pharmacy Council
Specific Job Skills:
- Comprehensive knowledge of pharmaceutical manufacturing, standards, and compliance requirements
- Ability to interpret and implement policies, processes, and objectives
- Entrepreneurial spirit and a proactive approach to problem-solving
- Highly organised with strong time management skills
- Excellent leadership and team-building skills
- Understanding of the complementary medicine’s environment
- Strong financial acumen and business acumen
- Information gathering
- Interrogating information
- Taking action
Duties & Responsibilities:
Planning and Procedures:
- Plan and prioritise daily, weekly, and monthly activities
- Determine, request, and use resources/assets optimally
Inspections and Verifications:
- Verify certified clean status of equipment
- Verify, review, and approve verification of measuring equipment performance, calibrations, and sampling, and dispensing of materials
Line & Production Processing:
- Perform, review, and approve line sign-no’s, closures, and clearance authorisations
- Perform, review, and approve batch reconciliations to product specifications and quality
- Ensure production process adherence to standards and specifications
Process and System Improvements:
- Manage review, and approve change control programs and deviations/concessions comply to standards and specifications
- Manage and resolve customer complaints
- Optimise processes and identify gaps in policies/procedures
- Drive Corrective Action and Preventative Action investigations in area of focus
Compliance & Auditing:
- Ensure compliance with regulatory requirements, including those set forth by the South African Pharmacy Council and other relevant authorities
- Perform and review shift Good Manufacturing Practice checks, and agent expiry dates, and ensure continued compliance
- Verify good document practice as per Standard Operating Procedures and regulation
- Verify the identity of bulk product and printed packaging materials, and conduct intermix checks to assess uniformity
- Verify In Process Controls are in line with product quality and specifications
- Review and approve preliminary batch records
- Audit logbooks and systems
Troubleshooting:
- Investigate deviations and concessions, and assess risk
- Raise deviations and implement corrective action
- Raise maintenance notifications as and when required
Training and Technical Expertise:
- Provide clinical guidance and support to pharmacy staff, including counselling patients on medication use and adherence
- Train new Pharmacists and Post Basic Assistance on SOP’s in transition period
- Identify refresher or awareness training needs
Administration & Record Keeping:
- Monitor inventory levels and ordering processes to maintain adequate stock
- Complete batch records and labels
- Query documents and sign off declarations
- Perform and verify calculations in relation to production targets
- Maintain and update records and systems as required
- Retrieve supporting documentation and records to facilitate and support query resolution
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