Objectives:
Data Centre Management:
- Comply to working methods ensuring all SLA and MSA's are achieved
- Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime
Compliance:
- Maintain compliance in accordance to all relative policies and procedures
- Meet agreed inter-departmental OLA (Operational Level Agreement)
- H&S monitoring an corrective action to meet statutory compliance, SLAS and good business practice
Critical Systems Management:
- Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA's and SLA's are achieved
- Conduct working methods to maintain agreed PUE levels
- Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
Data Centre Ethics:
- Ensure compliance IS maintained incorporating industry best practices
- Ensure data centre facilities standards are enforced and maintained
- Ensure data centre cleaning standards are enforced and maintained
Skills Requirement:
- Excellent technical abilities
- Effective communication skills, active listener — ability to understand requirements
- Proactive problem solver, perform rapid and accurate assessments
- Ability to work independently, as well as being a positive team player
- Self-motivated
- Conducts self professionally, exhibits elevated levels of tolerance and patience
- Responsible for continued learning and self-development
- Quick response to potentially critical situations
- Trouble shoot systems and components to identify root causes of failures
- Implement corrective actions promptly to mitigate the negative effects of system changes
- Good Microsoft Office skills
Qualifications and Experience:
- Refrigeration and Air Conditioning qualification essential
- Electrical qualification preferable
- Working knowledge on close control units and their associated controls
- Chiller and chilled water systems knowledge essential
- Trouble shooting and fault-finding experience essential
- Controls knowledge would be advantageous
- Minimum 5 years relevant data centre experience preferable
- Good knowledge on Data Centre environments and critical infrastructure systems preferable
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