SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
Job Description
PRIMARY RESPONSIBILITIES
To report on, inspections on Mineral commodities, in accordance with instructions received from Site Supervisor.
- Train staff on site with regards to sampling
- Administer risk assessments before inspection is done
- Monitor field auditors and samplers in terms of the efficiency of activities carried out.
- Check timesheets for Blu staff based on supervision of staff
- Compile field reports, photographs and details summarises for all inspections and upload to SharePoint
RESPONSIBILITIES
- Maintain quality, efficiency and confidentiality of service
- Liaise with site supervisor and arrange efficient allocation of staff that limits overtime and promotes safety
- Continuously upgrade the quality of services offered
- Establish, direct and review the system of application, recording, certification, filing, sample storage and field auditing
- Communicate with other sample preparation supervisor to achieve the required turnaround time for all submitted samples
- Assign duties (and assist when necessary) in the coordination of shipments and other fieldwork.
- Assign duties in coordinating and Compiling of Spreadsheets of results, updating daily and reporting to client.
- Assist in the efficient administrative running of the office as instructed by site supervisor
- Implementation of cost control measures mainly with respect to proper allocation of staff and PPE usage on field
- Liaise with warehouse and port personnel and arrange inspections
- To ensure compliance with all the requirements of the inspection order (mission order and risk assessment)
- Keep direct superior informed regarding progress and/or non-conformance. Implement needed corrective action.
- Assist in continuously upgrading the quality of services offered, in support of the "Customer Services" policy and minimise client complaints and claims
- Proper implementation of SIR promptly and other SGS platforms needed for inspections
- Attend to inspection operation of Mineral cargoes following International Standards and Company Q.A policies and mandate given by the principal
- To carry out and/or supervise all weighing operations if required by the mandate
- To ensure compliance with all the requirements of the inspection order
- Perform any other reasonable tasks as assigned by direct line manager
- Train staff on site to achieve quality in inspection
SPECIFIC AUTHORITIES
- Coordinate and report on inspections timely
- Communicate with the client with accurate & honest findings from inspection
- Guide and assist junior staff and samplers on site
Key Performance indicators
- 100% usage of SIR
- Timely reporting of inspections
- Little to no customer complaints
- Execution of inspections in line with MO & RAM
- Monitoring of staff time on site
Qualifications
Education
- Minimum Grade 12 (Matric), preferably with Maths and Science
- Post-matric qualification in sampling and inspection services
- Computer Literacy in Word and Excel, Microsoft outlook
Experience
- Minimum of 3years of Trade related experience or similar
- Languages: Proficiency in English (Read, Speak, Write)
- Typing Skills
- If the incumbent is new in the industry, background and qualifications shall be a criteria
- Good interpersonal skills
- Ability to problem solve
- Calculation capability – To ensure accurate scoring of clients results
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