Join GNM's E-Commerce team as a Customer Service Specialist ! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home.
Position
Customer Service
Location
Remote (Work from Home)
Job Type
Full-Time
Salary
Up to $4 USD per hour
Benefits
- Full HMO health insurance
- Dental coverage
- Company swag kits
- Paid time off
- Performance and referral bonuses
- Holiday pay and year-end bonuses
- Awards and recognitions
- Promotional opportunities
Responsibilities
- Address customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.
- Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.
- Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty.
Qualifications
- At least 1 year of Customer Service experience (required)
- E-commerce experience is a plus!
- Excellent written and verbal communication skills
- Personally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speed
Why Join Us?
We offer competitive pay and a range of benefits designed to support your well-being and professional growth. Our team values performance, dedication, and customer-centric service, and we reward our employees with various bonuses and recognition programs.
Note: We only accept applications received via the link provided.
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