Logistics Fleet Controller (6 Month Contract)
Qualifications and Experience:
- Grade 12
- A relevant tertiary qualification in Logistics Management or Supply Chain Management
- Relevant computer software (advanced Microsoft Word, Excel)
- 5 years experience at Supervisory level within the relevant field
- Working knowledge of vehicle tracking
Minimum Requirements:
- Excellent communication and interpersonal skills
- Excellent written, verbal, and presentation skills
- Highly organized and accustomed to working in a fast-paced environment
- Strong leadership skills and ability to motivate a team
- Ability to build effective relationships
- Competent in problem-solving (problem analysis), planning, and decision making
- Employee relations and conflict management skills
Responsibilities:
General Fleet Control
- Responsible for instructing, overseeing, and managing tasks assigned to drivers and assistants (loading, on-time deliveries, customer service, etc.)
- Assist with updating and implementing logistic policies and procedures as necessary
- Induct new staff members and ensure understanding of all policies and procedures
- Train new employees and assign them to competent on-the-job trainers within the team
- Assist in identifying training needs of new and existing employees
- Assist with testing driving candidates during interview processes
- Supervise, coordinate, and schedule drivers and assistants to ensure on-time deliveries
- Allocate trucks to bays according to load sizes; ensure timely and undamaged loading
- Maintain constant communication with the fleet, monitor delays, and assist in customer communication regarding issues
- Influence driver behavior and supervise site activities
- Monitor and manage the vehicle GPS tracking system; generate detailed KPI reports
Fleet Cost Control
- Monitor kilometers traveled daily according to the fuel issue system
- Measure manpower costs by analyzing overtime trends, subsistence allowance payments, employee strength, and calculation methods
Incident & Accidents Control
- Ensure accident reports are accurate and concise
- Maintain an accident report-keeping system to record frequency, cost trends, discipline, and training needs
- Train drivers and assistants on incident/accident procedures
Briefing: Conduct Pre-Trip Preparation
- Check validity of COFs, licenses, and transport permits
- Prepare and check load documents prior to dispatch
- Ensure documentation is collected and checked upon return from delivery
- Conduct pre-trip inspections on time and according to standards
Debriefing: Conduct Post-Trip Preparation
- Debrief drivers on specific aspects upon return
- Collect and check documents after trip completion
Administration & Keeping Records
- Accurately record information in a computerized vehicle register within 24 hours of trip completion
- Report unresolved queries to Management within 24 hours
- Calculate and submit driver wages and subsistence allowance payments to the wages clerk in a timely manner
Implement and Manage Marketing Strategies
- Continuously check the quality of service provided to customers by monitoring critical performance areas and taking corrective action as needed
- Report instances of poor and/or excellent customer relationships to Management on an ongoing basis
Fleet Supervision and Control
- Measure driver and assistant performance
- Maintain constant communication with drivers en route
- Carry out ancillary duties requested by Management as instructed
- Report delivery delays and missed loads to the direct Manager
Proactive Communication with Dispatch Teams
- Participate actively in fleet management oversight and general administration
- Ensure accurate and timely resolutions to breakdowns
- Monitor and record fleet overtime, rest periods, etc.
- Serve as a point of contact between drivers/assistants and customers, assisting in resolving difficulties during deliveries
- Sign off on daily vehicle inspections; ensure accurate and timely recording of inspections and addressing notable issues
- Monitor vehicle maintenance records and oversee maintenance costs
- Ensure compliance with PPE requirements and dress codes
- Control vehicle keys and key drop box (maintain a register)
- Ensure rotation of vehicles between local and country trips
- Continuously monitor vehicles via C-Track monitoring
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