Solutions Architect
Reference: PTA009852-NL-1
The Solutions Architect role is to provide advanced support, craft solution proposals, and act as a technical pre-sale consultant to client organizations.
Duties & Responsibilities
Industry: IT Infrastructure
Location: Pretoria
Salary: R45,000.00 - R55,000.00 per month
Qualifications
- Grade 12.
- A+.
- N+.
- MCITP/MCTS/MCSA.
- MS-900, AZ-900 (Additional certifications such as SC-900, AZ-500, and AZ-140 are a benefit)
- AZ-104.
- AZ-305 or equivalent.
- AZ-800 & 801 or equivalent.
- Other IT-related certifications may be presented.
Requirements
- 5-7 years’ experience supporting Microsoft on-premise and cloud environments.
- 2-3 years’ experience in writing formal proposals to customers.
- 2-3 years’ experience presenting to customers, especially to high-level executives.
- Understanding of technically complex environments while being able to communicate requirements efficiently.
- Experience maintaining a thorough understanding of existing and emerging Microsoft and Infrastructure core technologies.
- Experience and understanding of software and update deployment methodologies and technologies.
- Advanced understanding and troubleshooting of how a network functions/communicates/integrates with end devices and systems.
- Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
- Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
- Knowledge of business continuity services like High Availability and Backup services.
- Knowledge of System Image deployment for workstations.
- Knowledge of EDR solutions.
- Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software.
- Extensive Server knowledge: sharing, security, Active Directory knowledge, Server Virtualization, and security hardening.
- Customer Service experience.
Skills Required
- Ability to work without supervision.
- Good communication skills.
- Formal writing skills.
- Ability to confidently talk to an audience.
- Show initiative.
- Ability to multitask.
- Good at problem solving.
- Customer Service/Customer relations.
- Ability to work in a team and support team members.
- Rise to the occasion when presented.
- Own car and valid driver’s license.
Main Duties
- Writing professional proposals to customers in order to address their needs while understanding their explicit requirements.
- Customer engagements to clearly understand their requirements.
- Present solution proposals to customers.
- Independent analyses, communication, and problem solving.
- Progress/close incidents to satisfactory conclusion on the incident system.
- Work with vendor support contacts to resolve technical problems.
- Provide mentorship and training to co-workers.
- Some level of Technical Pre-Sales assistance to customers is expected.
- Other duties as required.
To apply, mail me directly:
Closing date: Friday 19th of April 2024
Contact
Cynthia Beukes
Recruitment Consultant
Office: 0123463603 / 0679018745
Email:
Web:
POPIA Disclaimer
By sending your CV to the above-mentioned e-mail address you agree to:
- The processing of your personal information and sharing it with third parties for verifications.
- The exercising of your rights provided for by POPIA.
- To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.
Should you not hear from us within 14 days after the closing date, please consider your application unsuccessful.
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