MiWay is a direct financial services company. We are passionate about service excellence, convenience, and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability, and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!
Minimum Requirements
- Minimum Grade 12/Standard 10/NQF 4
- Relevant FAIS and RE qualification would be a benefit
- Minimum 6 months in the Short Term Insurance environment or Client Services or claims experience
Knowledge and Skills
- Excellent knowledge of MiWay products and systems
- Must be highly proficient in dealing with clients at all levels
- Professionalism
- Self-disciplined
- Assertive
- Desire to excel
- Problem-solving skills and solution-oriented
- Ability to multi-task and cope with pressure
- Attention to detail
- Excellent administrative skills
- Good communication skills
- Able to work flexible hours
- Customer-focused
- Active listening skills
- More than one language
- Teamwork
Personal Attributes
- Communicates effectively - Contributing dependently
- Decision quality - Contributing dependently
- Action orientated - Contributing dependently
- Optimises work processes - Contributing dependently
Core Competencies
- Cultivates innovation - Contributing dependently
- Customer focus - Contributing dependently
- Collaborates - Contributing dependently
- Being resilient - Contributing dependently
- Drives results - Contributing dependently
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 12 November 2024.
Our commitment to transformation
At MiWay, we believe in cultivating a positive and dynamic working environment that gives you the freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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