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Accounts Receivable Supervisor
Location: Johannesburg, ZA
Inspired Education is the leading global group of premium schools, with a portfolio of 119 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 85,000 students receive a world-class learning experience from Kindergarten to Year 13.
In 27 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.
By joining our award-winning team of over 13,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.
POSITION PROFILE:
Oversee central debtors’ controllers with overall responsibility for:
- Billing parent accounts (fees, ad-hoc, discounts, credit notes)
- Management of AR business communication regarding parent statements and letters
- Management of Debit order processing & cash receipting
- Management of Debt collection line with the arrears management policy
- Ensuring all parent queries are addressed timeously and adequately in line with SLA
- Management of the credit check process on new parent accounts
- Maintain relationship with Head of schools and ensure they are appropriately supported re parent accounts (billing queries, arrears etc.)
- Enrolments and billing reconciliation checks to validate completeness of revenue
- Addressing all escalation queries from parents
PERFORMANCE INDICATORS:
- Debtors’ collections effectively managed to ensure debtor’s balance is within an appropriate level throughout the year
- Responsibility of the following GL accounts
- Income statement
- Tuition
- Discounts
- Other income
- Balance sheet
- Debtors control accounts
- Unallocated receipts
- Subledger responsibility
- Debtors age analysis
- Billing to enrolment recon
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE:
- At least 5 years’ experience within an AR division, ideally experience in a school/tertiary environment and/or customer experience
- Ideally relevant Accounting/Business degree/diploma
- Job and organisational knowledge
- Knowledge of the Accounting Package
- Strong financial skills
BEHAVIOURAL COMPETENCIES:
- Staying on-task to completion, particularly in the face of obstacles or other trying circumstances
- Ability to work effectively and productively with people in a customer context, especially in addressing customer escalations
- Ability to work well under pressure
- Excellent oral and written communication skills
- Ability to interact positively with a wide range of stakeholders, including staff, students, parents and third parties
- Well organised with attention to detail and the ability to think and work quickly and calmly in a demanding environment
- Positive and enthusiastic demeanour
ATTRIBUTES:
- Highly Motivated
- Flexible and adaptable
SAFEGUARDING STATEMENT:
Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
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