Why Youll Love This Role: As Store Manager, you will be responsible for overseeing every aspect of store operations, from managing finances and stock levels to leading a team and delivering outstanding customer service. Youll have the opportunity to make a direct impact on sales, profitability, and team success, all while creating an environment where customers feel valued and empowered.
? Financial Success Drive Profits
- Manage the Numbers : Ensure store sales and costs are aligned with the budget, achieving financial targets.
- Stock & Pricing : Implement pricing policies, monitor stock levels, and reduce shrinkage. Conduct weekly stock counts and competitor price checks.
- Operational Efficiency : Plan weekly stock needs and monitor negative stock reports to ensure smooth and efficient store operations.
? Customer Service Make Shopping Easy
- Increase Foot Traffic : Leverage store promotions, create eye-catching displays, and distribute materials to attract and engage customers.
- Lead by Example : Inspire and motivate your team to deliver exceptional service and strive for high customer satisfaction scores.
- Resolve Issues Quickly : Handle customer complaints and concerns swiftly, ensuring accurate and timely deliveries.
? Leadership & Team Development Empower Your Staff
- Team Meetings : Hold monthly meetings to review performance, address any store issues, and discuss upcoming promotions. Keep your team engaged and aligned with store goals.
- Invest in Training : Ensure your team receives the necessary training and development. Hold regular one-on-one meetings and performance reviews to encourage growth.
- Performance Management : Oversee daily operations, manage absenteeism, and take necessary disciplinary action when required.
?ï¸ Store Administration Keep Things Running Smoothly
- Stock Control : Maintain accurate stock levels, ensuring out-of-stock items are minimized (keeping it below 2%).
- Stock Reporting : Submit weekly negative stock lists and monitor stock against targets to keep everything running efficiently.
- Stock Availability : Keep key stock items available at all times, especially high-demand products.
â° Opening & Closing Lead from the Front
- Start Strong : Arrive 30 minutes before opening to conduct a store walkthrough and ensure everything is ready for a productive day.
- Finish Strong : Plan next-day deliveries with the Yard Manager and ensure your team is prepared and looking sharp.
? Housekeeping & Fleet Management Keep Everything in Check
- Vehicle Management : Ensure that vehicles are well-maintained, cleaned regularly, and ready for use. Track service dates and manage vehicle-related expenses.
- Store & Yard Cleanliness : Maintain a clean, organized store and yard. Ensure products are neatly merchandised and accessible for customers.
What Were Looking For: - Proven experience in retail management, with a strong track record of driving sales, profitability, and customer satisfaction.
- Excellent financial management skills and the ability to meet budget targets.
- Strong leadership abilities with a passion for developing and motivating teams.
- A proactive, problem-solving mindset with the ability to thrive in a fast-paced environment.
- A keen eye for detail, ensuring high standards of store presentation, cleanliness, and operations.
Ready to Lead? If youre excited to take on a leadership role with our client and make a tangible difference in store performance and customer experience, we want to hear from you! Apply today and take the next step in your retail management career.
