Role Overview:
We are looking for a highly organized and proactive IT Customer Service Co-Ordinator and Admin to join our team. In this role, you will ensure that our IT resources are efficiently scheduled, while also handling a range of administrative duties to support our department's smooth operation. You’ll be a key part of our IT team, ensuring that projects are completed on time and the right people are in the right place.
Key Responsibilities:
- Coordinate and schedule IT resources for various internal and external projects.
- Manage and maintain calendars, appointments, and project timelines.
- Assist with administrative tasks such as documentation, reporting, and procurement.
- Collaborate with IT and project teams to ensure effective resource allocation.
- Track and maintain inventory of IT assets and manage purchase orders.
- Support the IT department with ad-hoc tasks and ensure all systems run smoothly.
- Foster a culture of collaboration, problem-solving, and continuous improvement within the team.
Requirements:
- Proven experience in an administrative or scheduling role, ideally within an IT or technical environment.
- ITIL 4 Certification will be an advantage.
- Excellent organizational skills and attention to detail.
- Strong communication skills, both written and verbal.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft 365 and other service desk tools.
- A proactive attitude and the ability to work independently.
- Strong problem-solving skills and the ability to think on your feet.
What We Offer:
- A dynamic and innovative working environment where your contributions matter.
- Opportunities for professional growth and development.
- A supportive and collaborative team culture focused on helping each other and the community.
- Competitive salary and benefits.
If you are a driven and organized individual looking to make a difference in a company that values hard work, honesty, and community, we’d love to hear from you!
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