Responsibilities: Acting as the first (and best) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continent Wow-ing existing and potential clients with first-hand knowledge of African properties and destinations Preparing attractive quotations and itineraries that complement individual client expectations and budgets Effectively actioning the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation) Collecting client payments - ka-ching - and approving supplier invoices for payment Providing customer support before, during and after travel Meeting and exceeding monthly and quarterly sales targets Requirement: National Senior Certificate/Matric 2-3 years minimum experience within the tour operator environment (Mandotory) Previous sales experience Fluent in speaking and writing in the Spanish language The ability to craft tailor-made experiences based on the clients' needs and specific requirements from the Spanish market. Destination knowledge in Southern Africa, East Africa, Indian Ocean islands Proficient in Google Suite Working experience of tour operating software (ex. Globetrack, Kaptio, Tourplan, etc.) The ability to influence clients Great communication skills Understanding of the market's trends and needs High level of client centricity Advantageous: Diploma/Degree in tourism Job location: Woodstock, Cape Town Working hours: Mon -Fri ( 8h30 -17h00) Salary: R25 000 per month gross basic salary plus 4 % Commission To apply please send your updated CV and SA ID book to infojai.co.za
