- Monitor, process and resolve ITSM incidents
- Daily monitoring of device management environments
- Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
- Continuously work on improving the operational stability
- Work on automation of platform operations, troubleshooting and maintenance topics
- Support the onboarding and knowledge transfer to new team members, and external collaborators
- Interact with an international product team, external providers, vendors and customers.
- Treat security as a first-class citizen
- Work closely with stakeholders, development teams in constantly improving our Endpoint Management platforms stability and availability
- Work with other IT teams on integration of new features and components
A university
degree/diploma i n a relevant field of study (e.g. computer science, engineering, sciences) or a comparable qualification or
3 years IT experience 
