Job Description
The Supervisor will support the Store Manager in the daily operations of a retail store. Your role is to supervise employees, work with customers and help carry out the directives of the manager and the business. Also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses.
Key Responsibilities
- Give customer service at all times
- Process customer merchandise through the tills
- Assist customers with product selection to increase basket value
- Ensure that all new/replenish merchandise is on the sales floor
- Ensure that all ticketing & visual displays are in place
- Support the manager in-charge with day-to-day duties
- Assist with supervising employees engaged with daily duties
- Ensure daily, weekly and monthly admin is done
- Daily Banking
- Inventory Management
- Ensure store equipment is secured and accounted for
- Be aware of health & safety rules
- Understand store daily/weekly/monthly sales targets
- Assist with action plan to minimise stock loss
Qualifications
Matric
Knowledge, Skills and Experience
- Grade 12
- At least 1-2 years management experience in similar environment
- Computer literate
- Work well under pressure
- Team Player
- Good time management
- Good attention to detail and accuracy of work
- Good communication skills
- Resourcefulness
- Customer service oriented
- Building and maintaining relationships
- Confidence and decisiveness
- Passionate about the brand
- Social-media savvy
- Fashionable
- Resilient
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