F&B OPERATIONS MANAGER - PRE-OPENING TEAM OF A HIGH-END RESTAURANT
(LUXURIOUS WINE ESTATE, DURBANVILLE)
We have an exceptional opportunity for a seasoned F&B /OPERATIONS MANAGER to join the pre-opening team of a high-end Farm-to-table-style Restaurant, strategically located in Durbanville. The restaurant will provide mainly lunch and dinner dining experiences in a refined yet inviting and relaxed ambiance.
We seek an experienced F&B /OPERATIONS MANAGER with an unwavering passion for hospitality and service excellence. The job purpose is to coordinate daily Front of House Restaurant and Wine Tasting operations.
The ideal candidate exhibits a strong financial and business acumen, previous experience in the set-up and management of a new establishment beneficial, exceptional organizational, and interpersonal abilities, possesses strong leadership qualities and excels in high-pressure environments.
Minimum Requirements:
- Qualification in Hospitality / F&B Management
- At least 4-6 years’ experience in a F&B Management role at high-end establishments
- Service driven
- Proficient knowledge of financial & budget management, marketing strategies, inventory management, staff development and performance management, administration
- Previous experience in a start-up restaurant beneficial
Key Responsibilities:
Operations:
- Coordinate daily front of house restaurant and wine tasting operations
- Deliver superior service and maximize guest's satisfaction
- Respond effectively to guests complaints
- Organize rosters and supervise shifts
- Ensure compliance with sanitation and safety regulations
- Responsible for stock flow and budgeting
- Engaged with the guests and responding to their needs as required
- Train staff on new ideas and items
- Manage all staff related issues, performance management, disciplinary issues and grievances
- Come up with innovative ideas to promote and advertise the restaurant and tasting room
- Manage a close relationship with the Owners and back of house staff
- Oversee efficient cash-ups and manage budget with the finance department
- Administrative duties including record keeping, processing emails and meeting with suppliers
Management and Administration:
- Ensure that all SOP systems and other standards of the restaurant are consistently met
- Ensure that all legal requirements are consistently met
- Develop and implement policies and procedures for the food and beverage department
- Address complaints from the guest to the CEO on appropriate corrective actions taken
- Approve all invoices before submitting to accounts department
- Ensure that an accurate reservation system is in place
- Consistent staff training regarding handling procedures to ensure minimal crockery breakages
- Greet guests and oversee actual service on a routine basis
- Develop an operating budget for each of the departments
- Ensure management of food cost is within budgetary targets
- Manage operational costs and budgets
- Analytical thinking and problem solving
- Develop and train staff to become effective users of the POS to generate efficiencies and drive control procedures
- Responsible for the proper accounting and reconciliation of the POS revenues
Inventory Management:
- Design and implement procedures regarding inventory stock counts
- Conduct stock variance and compile a monthly report
- Implement corrective action to reduce stock variance and wastage
- Build and maintain relationships with suppliers negotiating prices and quality
Marketing:
- Liaise with the Marketing agency to promote and advertise the restaurant and tasting centre
- Assist with planning and approving external and internal marketing
- Develop ways of promoting functions for the restaurant
Email your updated CV and certified supporting documents to Zelda. Indicate your Salary Expectation with your application.
Only candidates with relevant experience and requirements will be shortlisted and contacted.
PICK ME RECRUITMENT • Zelda Oelofse-Cornthwaite
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