Main job function
As a Project Manager/Business Analyst Team Lead, you will lead a team of Business Analysts to ensure effective analysis, implementation, and improvement of business processes. The team is responsible for system-related projects and day-to-day solution support for both internal teams and clients. You will manage system-related projects on a confirmed development roadmap, which includes stakeholder requirements gathering, managing a development roadmap, risk register, and change management. Projects can span internal teams, clients, and time zones. You will act as an interface between clients and internal teams.
Qualifications
- National Senior Certificate
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in supply chain systems.
- Experience with system integration, system implementation, SQL, stakeholder management, project planning, and requirements gathering.
- Experience in the Supply Chain and Logistics industry.
Criteria
- Experience in a functional lead/business analyst role with system implementations in supply chain environments.
- Experience collaborating with cross-functional teams on business process enhancements.
- Experience driving systems strategy, gathering and documenting business requirements, leading analysis, business process designs, functional configuration, testing, and client user training.
- Ability to collaborate, take ownership, and lead a team.
- Experience in configuring and testing system implementations and changes.
- Proficiency with Jira ticketing systems.
- Proven project management experience and leading cross-functional teams.
- Expertise in using analytical software and tools such as SQL, Excel, and business intelligence platforms.
- Excellent communication, interpersonal, and leadership skills.
- Certified Business Analysis Professional (CBAP) or similar certification is highly desirable.
- Proficiency in business analysis techniques such as process modelling, data analysis, and requirements documentation using tools like Jira or Visio.
- The ability to make balanced and sound decisions after careful consideration of the facts; understands issues and problems, evaluates the consequences of alternative solutions, and selects the most appropriate alternative.
- Creates a quality orientated environment by taking responsibility for the management of quality outputs; ensuring that organizational standards of excellence are adhered to.
- The ability to prioritise and plan, and yet be flexible and adaptable in revising plans and priorities on short notice in order to achieve objectives timeously and effectively.
- Taking prompt action to accomplish objectives, dealing with issues proactively and persistently.
- Ability to express self-confidently, clearly, and logically in a manner that is appropriate to the receiver’s needs and expectations.
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