What we're looking for:
Are you ready to lead in a vibrant environment where your passion for culinary excellence and hospitality can shine? We are seeking a Padel/Beach Club Manager who will be the driving force behind our club's success, ensuring a seamless operation while creating unforgettable experiences for our guests. If you thrive in a fast-paced setting and possess strong leadership skills, this is the opportunity for you!
What you will bring:
We are looking for an extroverted and eloquent professional with a knack for leadership and a love for sports. The ideal candidate will exhibit:
- Dynamic Leadership Skills: Inspire and manage a talented team to deliver exceptional service and maintain high operational standards.
- Exceptional Customer Engagement: Foster relationships with guests, ensuring their needs are met and their experiences exceed expectations.
- Operational Expertise: Oversee daily club operations, from opening to closing, while ensuring compliance with policies and procedures.
- Event Management Acumen: Plan and coordinate events, enhancing the clubs offerings and attracting new clientele.
- Strong Communication Skills: Engage effectively with both staff and guests, facilitating smooth interactions and feedback.
Minimum requirements:
- Educational Background: Matric or equivalent; relevant qualifications in hospitality or sports management are advantageous.
- Experience: Previous managerial experience in the sports or leisure industry is preferred, particularly in customer service or event management.
- First Aid Knowledge: Familiarity with first aid procedures or certification is beneficial.
Candidate Profile:
- Team Players: Collaborate effectively with colleagues to create a cohesive work environment.
- Problem Solvers: Exhibit excellent problem-solving abilities to address challenges promptly.
- Customer-Focused: Uphold ethics and integrity while prioritizing guest satisfaction.
- Passionate About Sports: Bring enthusiasm for sports, particularly padel, to engage with our community.
Duties and Responsibilities:
- Guest Hosting: Welcome guests warmly, engage in games when necessary, explain the rules of padel, and facilitate social interactions through platforms like WhatsApp for marketing purposes.
- Club Operations Management: Open and close the club daily, ensuring all policies are adhered to while effectively managing staff schedules.
- Pro Shop Oversight: Manage sales and inventory of the pro shop, track rentals, and promote padel equipment sales.
- Reporting: Maintain daily reports on court usage, cash handling, and equipment maintenance needs.
- Stock Management: Ensure proper stock levels are maintained for all equipment and supplies.
- Corporate Engagements: Handle bookings for corporate events and school groups to enhance community involvement.
Why Join Us?
This is more than just a managerial position; its an opportunity to be part of an exciting venture that values employee growth through career development and incentives. You will play a crucial role in shaping the atmosphere of our club against the stunning backdrop of Camps Bay.
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