Team Leader Hollywoodbets Pietermaritzburg, KwaZulu-Natal

Info Desk • Other • Pietermaritzburg, KwaZulu-Natal, South Africa • $400 - $500 / year • 2d ago

Team Leader

Company: Hollywoodbets
Location: Pietermaritzburg, KwaZulu-Natal
Type: Permanent
Closing Date: 28 November 2024

Job Details

Division: Hollywoodbets
Business Unit: Other Roles
Minimum experience: Associate
Company primary industry: Gambling and Casinos
Job functional area: Sales

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Team Leader based in Pietermaritzburg. Do you think you have what it takes to be our newest Purple Star?

The purpose of this role is to manage the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

Valid driver’s license.
Diploma/ Degree / NQF4 Learnership.
1-2 Years’ experience.
6 months within the Gaming or Betting Industry.

What You’ll Do For The Brand:

Branch Growth:

Ensure achievement of targets within your areas in accordance with branch budget.
Drive business results by creating an open dialog with your guests to educate them on all your branch products.
Ensure betting boards are updated timeously.
Be knowledgeable on all game rules, odds, and payouts.
Ensure team members are knowledgeable of confirmation limits.
Taking customer bets where required.

Cash Administration:

Manage cash within the branch according to defined processes/procedures and minimize risks.
Educate team members on all FICA Compliance.
Ensure daily banking schedules are submitted to the Branch Manager/Senior Team Leader.
Ensure adherence to credit card administration & EFT policies.
Ensure team members are issued with correct floats at the end of their shift.
Reconcile by end of shift to the balance reflected on the report.

Branch Reporting:

Ensure daily newsflashes provide a high-level overview of the operations for the day.
Manage branch stock control to ensure that there is sufficient supply.
Send an email notifying the Branch Manager/Senior Team Leader of stock shortages.

Security Management:

Ensure all security factors are adhered to when banking is conducted.
Manage all security aspects in the branch.
Conduct the cashing up process with security monitoring the area.

Branch Appearance:

Ensure that the branch is always neat and tidy according to Hollywood standard.
Comply with all procedures to prevent losses to the organisation.

Compliance:

Ensure compliance with company, legislative and legal requirements.
Ensure a manager with a license is always on duty during operating hours.
Ensure all team members are dressed in their correct Hollywood uniform when on duty.

Communication:

Ensure all operational communication within the branch is circulated to all team members.
Provide timely feedback to support office when information is requested.

People Management:

Manage team member rosters/schedules.
Ensure staff attendance and behavior is managed with guidance from management.

Guest Service:

Provide good guest service by being friendly, helpful, and courteous at all times.
Build strong relationships with regular guests.
Create a guest-centric culture within the branch.

Values: