Are you an expert in Microsoft Office 365 looking for a role where you can truly make an impact? Our client, a prominent auditing firm situated in Umhlanga, KZN, is seeking a skilled Microsoft Office 365 Global Administrator to take the lead in managing and optimizing their Office 365 environment. In this pivotal role, you’ll ensure the smooth operation, security, and performance of Microsoft Office 365 services, driving alignment with business goals and enabling seamless productivity across the organization. If you’re passionate about technology and want to be at the forefront of enhancing operational efficiency, this opportunity is for you
Key Responsibilities:
- User Identity Management: Manage user accounts, groups, and permissions within Microsoft Office 365 to maintain data integrity and access control.
- Email Management: Configure and maintain mailboxes, enforcing email security protocols, and overseeing Exchange Online administration.
- Microsoft Office 365 Compliance: Implement and manage compliance features such as data loss prevention (DLP) and retention policies to meet regulatory requirements and safeguard sensitive information.
- SharePoint Online Administration: Administer SharePoint Online, including site creation, configuration, and management, to facilitate collaboration and document management.
- Microsoft Teams Administration: Apply policy configuration and integrate with other Microsoft Office 365 services.
- Service Monitoring and Troubleshooting: Monitor and troubleshoot Microsoft Office 365 services issues.
- Integration and Third-Party Coordination: Collaborate with external vendors and service providers to integrate third-party services and applications with the Microsoft Office 365 environment, ensuring seamless interoperability and enhancing the platform’s capabilities.
- COPILOT Management: Oversee all aspects of COPILOT, including license management, training, and configuration.
- Subscriptions Management: Manage subscriptions and effectively assign licenses and products to users, ensuring optimal utilisation of resources.
- Microsoft local and Web App knowledge: Support both local and web apps for Microsoft Office 365 products, ensuring a seamless user experience.
- Microsoft Office 365 Apps Admin Center: Manage and administer Microsoft Office 365 applications.
- Logs and Reporting: Utilise audit logs and reporting tools to provide insights and ensure compliance with organisational policies and regulatory requirements.
- Technical Support and Training: Provide technical support to users and conducting training sessions on Microsoft Office 365 applications to promote user adoption and proficiency.
- Governance and Security: Develop governance documentation, enforce application ownership, and collaborate on security administration with the information security team to maintain a secure and compliant environment.
Qualifications & Experience:
- Minimum 3 years experience as a Microsoft Office 365 Administrator or similar role, managing complex Microsoft Office 365 environments.
- Comprehensive understanding and proficiency in all aspects of Microsoft Office 365, including but not limited to Exchange Online, SharePoint Online, Microsoft Teams, compliance features, security administration, and the mobile application suite.
- Deep expertise in configuring, optimising, and securing Microsoft Office 365 services to meet business requirements and compliance standards.
- Strong problem-solving skills with the ability to analyse, troubleshoot, and resolve complex technical issues across the entire Microsoft Office 365 ecosystem.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels and across diverse business units.
- Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Office 365 Certified: Security Administrator Associate, or equivalent certifications are desirable.
- Experience of using:
- E-Mail Encryption
- E-Mail Protocols.
- Domains
- DNS and related Records
- DMARC , SPF and DKIM
- Microsoft Powershell and Azure Cloudshell
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