Main Purpose: To deliver exceptional customer service and maximise selling opportunities through effective people and process management.
JOB SPECIFICATIONS
- Ensure departmental sales in line with budgets
- Ensure the delivery of a consistent customer shopping experience in line with the agreed service levels
- Manage Foods operational standards and ensure that controls are adhered to for in-store shrinkage, waste and stock accuracy
- Ensure timeous replenishment of stock
- Implement and monitor all departmental activities
- Manage Hot Foods Standards
- Manage accurate and timeous completion of daily Stores Foods processes
- Conduct weekly risk documentation
- People management – staffing, performance management, training & development, employee relations
MINIMUM REQUIREMENTS
- Matric or equivalent NQF level
- Relevant tertiary qualification advantageous
- Between 1-3 years of relevant managerial experience
- Technological proficiency
- Understanding of stock management
- Innate awareness and knowledge of Foods and retail trends
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