Internal Sales - National Customer Service Centre
Company: MCM Management Solutions
Location: Cape Town
Type: Permanent, Full Time
Salary: R 15 000 CTC p/m
Main Purpose
Customer, Client Support, Sales to National Key Account, Re-Sellers, and Distributions
Duties & Responsibilities
- Answering telephones – queries and orders
- Telephonic customer support
- Counter sales/ service – sales and queries
- Finance: Payment from clients, invoicing (KERRIGE/SAP SYSTEM), credit notes
- Quotation to clients
- Telesales – Existing customer bi-weekly follow-up and new clients, identifying and pursuing opportunities in the market, promoting the company’s products to clients
- Assist sales reps with test certificates
- Assist sales reps with quotations to customers
- General admin function
- Cash Sales and daily breakdown of cash sales – Till cash up
- Confirming payments and assisting debtors with cash accounts and debtors accounts
- Purchasing– Stock products and consumables
- Purchase orders
- Inter branch transfers
- Assisting debtors with accounts and queries
- Following up on back orders for customers
Ideal Candidate Keywords
- Sound business acumen
- Hungry for business
- Driven by success of bringing in business
- Highly dynamic
- Target driven
- Administratively strong
Desired Experience & Qualifications
- National Senior Certificate
- Relevant Tertiary qualification
- Minimum 5 years relevant experience
Required Skills
- Good English, written and spoken
- Skilled in coordinating, telesales, admin
- Trustworthy
- Very organized and able to prioritize tasks
- Ability to perform duties with speed and accuracy without immediate supervision
- Friendly, personable, and able to build harmonious working relationships
- Ability to exercise good judgment in recognizing scope of authority and protecting confidential information
Package & Remuneration
R 15 000 CTC p/m
Interested?
A detailed CV (in Word format) indicating the following:
- Location
- Driver’s license code
- ID number
- For each position you held:
- The company you worked for
- Your position
- Start and end date
- Duties and responsibilities for each role
- Reasons for leaving previous positions
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