Brand & Sales Ambassador
URGENTLY HIRING
Stellenbosch: A prestigious Awards Initiative Establishment with a global client presence has a vacancy for a dynamic Brand & Sales Ambassador to join their team. In this position, you will be responsible for promoting their concept among potential clients, managing client relationships, facilitating merchandise sales, and handling various administrative duties. You will play a key role in driving new business, resolving marketing and sales-related issues, and providing support to ensure the smooth operation of daily activities. This role requires excellent communication skills, strong organizational abilities, and a proactive approach to problem-solving.
Duties & Responsibilities
Key Responsibilities:
- Promotion of Concept: Develop and implement strategies to promote the company’s concept among potential clients through various channels, including digital marketing, events, and networking opportunities.
- Client Liaison: Serve as the primary point of contact for clients, maintaining regular communication to address inquiries, provide assistance, and ensure client satisfaction.
- Merchandise Sales: Facilitate merchandise sales during seasonal timeframes, actively promoting products and maximizing sales opportunities.
- Deadline-related Administrative Duties: Manage administrative tasks related to deadlines, including scheduling appointments, organizing documents, and ensuring timely completion of tasks.
- Problem Identification and Resolution: Identify problem areas within marketing, sales, and administrative processes and develop action plans to address them effectively.
- Generating New Business: Proactively seek out new business opportunities through prospecting, networking, and lead generation activities.
- Daily and Weekly Planning: Plan and implement daily and weekly activities to meet objectives, providing feedback on progress and adjusting strategies as needed.
- Administrative Support: Provide support for various administrative tasks as required.
- Progress Reporting: Prepare detailed weekly progress reports.
- Training: Assist in the training of team members on sales techniques, product knowledge, and company policies and procedures.
- Client-related Promotional Planning: Collaborate with the marketing team to plan and execute promotional activities targeted at existing clients to drive engagement and loyalty.
- Managing Client Queries: Respond to client queries promptly and efficiently, escalating issues internally as needed to ensure timely resolution.
Criteria:
- Matric and a post-matric certificate or degree with an excellent employment track record.
- Strong interpersonal skills with the ability to build rapport and relationships with clients and colleagues.
- High level of proficiency in the English language (written and verbal).
- Excellent telephone etiquette and communication skills.
- Excellent computer literacy (MS Office) at least.
Other:
- Corporate image and grooming are pivotal in this role.
- In-depth training relevant to the product will be given from the outset.
- Candidates who reside within close proximity to Stellenbosch will be considered as this is an office-based position.
Remuneration: Market-related baseline salary with a lucrative commission structure.
Start date: Urgent.
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