The Clicks Learning and Development Team is looking for a Senior Training Facilitator to deliver learning and development interventions in order to meet current and future organisational needs for management, scarce and critical skills in line with the business unit operating plan, group learning and development framework and national skills development agenda.
Responsibilities:
- Partner with management towards delivering learning and delivery plans.
- Coordinate the delivery of learning activities in line with the approved calendar, budget and business requirements.
- Deliver management development programmes according to group standards to develop organisational capability and meet current and future business needs.
- Deliver learning and development programmes that support the organisational Transformation Agenda.
- Deliver learning and development interventions in line with quality standards to achieve learning outcomes and business objectives.
- Evaluate, monitor and report on learning and development interventions in line with quality management standards and business requirements to ensure positive business and learner impact as well as continuous improvement.
- Comply with group policies, quality assurance standards and regulatory requirements.
- Provide learning and development advice, guidance and support to business stakeholders in line with group policy and standards to achieve business objectives.
Job Knowledge:
- Learning methodologies
- Learning and development theories and principles
- Skills Development Act
- Understanding of virtual learning methodology
Job Related Skills:
- Facilitation and presentation skills
- Planning and organising skills
- Interpersonal skills
- Business report writing skills
Job Experience:
- Essential: 3 years experience in learning and development as a facilitator
- Essential: 2 years experience in facilitating management development programmes
- Desirable: Experience in a retail environment
Education:
- Essential: 3 year Degree / Diploma (HR, B Com, BA or B Soc Sc)
- Essential: Registered Assessor
Competency Requirements:
- Adhering to Principles and Values
- Presenting and Communicating Information
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Coping with Pressures and Setbacks
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