Job Description
Our client is one of South Africa’s leading glass repair and replacement companies, with a firm commitment to offering excellent customer service.
Requirements:
- Bachelor of Commerce Degree in Management or relevant
- 7 years experience as a Fitment Centre Manager
- At least 2 years experience in General Management
Responsibilities:
- Ensure the achievement of company budgets by generating sales/revenue
- Ensure and deliberately manage excellent customer service by empowering all staff through effective communication, understanding of cause and effect and training/improvement opportunities
- Enforce and effectively manage compliance to standard business practices and procedures
- Attend to and embrace new business-related learning opportunities, continuous development and/or improvements and extended reasonable work-related tasks
- Ensure staff are effectively managed and held accountable through performance and disciplinary procedures
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