A position has become available for a Store Manager to join our dynamic team, based in Inanda - KZN.
To manage and lead the store effectively by ensuring every aspect of the day-to-day supervision of the Build it store. This includes sales, staff, stock and resources management.
KEY PERFORMANCE AREAS
- Ensure sales and costs are in line with the budget.
- Manage gross profit by ensuring shrinkage kept to budgeted amount.
- Support the stores annual budget process.
- Increase customer count by:
- Making effective use of store promotions
- Ensure all staff understand their role in making home building simple for their customers
- All products price marked accurately and merchandised correctly
- Log and action customer complaints daily.
- Ensure deliveries are actioned promptly and accurately.
- Management and leadership of staff ensuring that:
- Staff mentoring and coaching arranged according to staff development needs
- Staff motivation activities arranged for staff
- Staff absenteeism meets store targets
- Disciplinary and grievance process conducted timeously in a manner that is procedurally and substantively fair
- Maintain stock value at correct level for store size.
- Manage stock ordering process, KVI’s always in stock.
- Fleet Management.
- Ensure store security is maintained.
MINIMUM REQUIREMENTS
- Matric.
- 3-5 years of retail management experience.
- Good computer skills with IQ (or equivalent) a requirement.
- Interpersonal skills.
- Ability to work under pressure.
- Passion for people and retail.
- High level of flexibility.
- Ability to adapt to different customers.
- Great written and verbal communication skills.
- Natural talent for motivating and developing teams.
Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.
All positions are advertised in accordance with the company’s Employment Equity Policy.
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